General Manager

Logan's Roadhouse is a popular American restaurant chain known for its hearty meals and welcoming atmosphere. With a focus on delivering high-quality food and exceptional guest service, Logan's Roadhouse has established itself as a favorite dining destination for families and individuals seeking a comfortable and enjoyable dining experience. The restaurant emphasizes operational excellence, culinary quality, and customer satisfaction. Known for its warm hospitality and rustic decor, Logan's Roadhouse combines a casual dining environment with attentive service, ensuring guests feel valued and well cared for during every visit.

The position of General Manager at Logan's Roadhouse plays a critical role in maintaining and enhancing the operational success of a single restaurant location. As the General Manager, you will be responsible for overseeing all aspects of the restaurant's operations including sales growth, profit and loss management, financial projections, training, team development, and ensuring compliance with health and safety regulations. Your leadership will guide both management and hourly employees towards achieving company goals and delivering an exceptional guest experience.

This role requires a dynamic individual who can model hospitality skills by actively engaging with guests, overseeing sales and cost controls, and strategizing marketing initiatives to attract new customers. You will monitor budgets, analyze sales data, and ensure operational compliance with company and regulatory standards. The General Manager also manages staffing needs such as hiring, onboarding, training, and terminations while providing ongoing coaching and feedback to promote employee development and high performance.

Ensuring safety and sanitation standards are met is a top priority, along with maintaining the cleanliness and maintenance of the building and equipment. You will also be responsible for financial administration including payroll, invoice processing, cash handling, bank deposits, and PCI compliance for credit card transactions. Strong communication skills are essential for leading manager meetings, facilitating program rollouts, handling guest complaints professionally, and building positive community relationships.

This is a hands-on leadership role that demands the ability to delegate effectively while remaining accountable for overall restaurant performance. The General Manager will directly supervise salaried managers and hourly team members, ensuring adherence to company policies and legal standards related to labor laws, alcohol service, food safety, and workplace regulations. The position requires working collaboratively with vendors and suppliers to maintain cost-effective operations and timely deliveries, as well as collaborating with the Director of Operations for facility concerns and maintenance issues.

Physical demands include frequent walking, standing, reaching, bending, lifting, and operating point-of-sale systems. The ability to handle physically demanding tasks such as lifting heavy cases and moving items is also necessary. The role demands energy, flexibility, attention to detail, and a calm demeanor in managing challenging situations.

Overall, the General Manager position at Logan's Roadhouse is an excellent opportunity for an experienced restaurant leader seeking to drive business success and lead a dedicated team in a thriving hospitality environment. A college degree is preferred, and strong computer, communication, and organizational skills are essential. Certifications related to food handling and alcohol dispensing are required to ensure full compliance with company service standards.