General Manager

Bakersfield, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $23.15 - $27.00

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Incentive bonus plan

Employee development opportunities

performance-based incentives

comprehensive training

Work environment accommodations

Job Description

Burger King Corporation is a globally recognized leader in the quick-service restaurant (QSR) industry, known for its flame-grilled burgers and commitment to customer satisfaction. Operating under the Burger King brand, the company emphasizes adherence to established procedures and practices that ensure operational excellence and consistent quality across all its franchise locations. As part of a vast network of restaurants, each establishment aims to deliver a positive dining experience while maintaining profitability and upholding the brand's strong reputation. The working environment promotes teamwork, development, and compliance with high standards in food safety, customer service, and employee welfare.

The role of the Restaurant Manager at Burger King is pivotal, carrying the responsibility not only to manage daily operations effectively but also to foster a culture of excellence within the team. This position requires a focus on cost control, maximizing profits, enhancing customer service, and ensuring that the restaurant and all employees maintain exemplary appearances. Beyond supervising front-line service, the manager is tasked with sales development, marketing utilization, employee training and development, and ensuring compliance with health and safety standards. Furthermore, this role involves administrative duties such as payroll processing, performance reviews, and maintaining employee records according to federal and state regulations. The Restaurant Manager acts as a key leader driving operational success and business growth while adhering to Burger King's corporate standards and the company’s policies.

Candidates stepping into this role should possess robust leadership qualities and demonstrate the ability to manage a variety of operational facets ranging from financial analytics to team motivation. The position demands a flexible approach to work schedules, open availability, and readiness to handle the physical demands and environmental conditions typical in a fast-paced restaurant setting. The compensation for this role is aligned with industry standards and is based on experience, complemented by an incentive bonus plan linked to the performance and profitability of the restaurant operations. Overall, this is an excellent opportunity for an individual passionate about the food service industry to grow their career in a globally respected brand with comprehensive support and development prospects.

Job Requirements

High school or GED
minimum age 18 years
Serv Safe certification
previous restaurant experience preferred
excellent written and oral communication skills
problem-solving skills
flexibility to work various shifts including open availability
sound judgment and leadership abilities
basic computer knowledge
willingness to comply with background check and drug test
ability to meet physical demands of job including lifting up to 50 pounds
ability to work under various environmental conditions

Job Qualifications

High school or GED
some college preferred
previous restaurant experience desirable
must be at least 18 years of age
must be Serv Safe certified
ability to demonstrate excellent written and oral communication skills
ability to listen to understand other points of view before responding
ability to influence others to gain commitment
ability to present information in a clear and concise manner
understanding of P & L analysis, cash controls, labor analysis, yields and calculating food costs
ability to solve problems and deal with variety of complex issues common in the QSR business
sound judgment in considering course of action
handles day-to-day work challenges confidently
willingness and ability to adjust to multiple demands, shifting priorities, and rapid change
ability to work a variety of shifts and times of day with open availability
develops and grows others
solicits and applies customer feedback
improves processes, product and services
gains support and commitment from others
mobilizes people to act
uses delegated authority to meet specific responsibilities
knowledge of order processing systems and basic computer skills

Job Duties

Responsible for working the front counter to ensure quality service
checks product quality and communicates with customers and assures availability
effectively trains and coaches employees to show courtesy and handling of complaints
conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies
develops and maintains an acceptable level of sales
utilizes local store marketing
monitors utilities, supplies, and other cost categories to minimize impact
analyzes profits and loss statements and takes appropriate corrective action
follows proper procedures and specifications in preparation and serving of food products
controls restaurant inventory through an established inventory system
use company approved labor guidelines
develops and post labor schedules in advance of work week start
adjusts labor to changes in sale volume
manages restaurant cash control by making bank deposits daily
follows the cash handling procedures outlined in the companys employee handbook
ensures accidents and incidents are reported to risk management in a timely manner
take necessary action to minimize workers and/or unemployment compensation
maintains safe work environment
achieve highest possible rating by the health department
ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and overall is following BKCs image standards
keeps district manager informed of hiring team members, approval for promotions and changes in employee status
process payroll accordingly
maintains applicant tracking as per federal requirements
conducts performance reviews with management team and team members
documents in writing, corrective disciplinary action with employees or any incident involving customers
maintain team members personnel files in accordance with federal, state and local law
posts all federal and state required posters
utilizes a preventive maintenance system, ensuring adequate repair of buildings and equipment as needed
attends meetings as scheduled by district manager for the purpose of planning, training and reviewing operations/management procedures and policies
performs all administrative paperwork as required