General Manager

Sonic Drive-In is a renowned fast-food restaurant chain specializing in drive-in burgers, beverages, and classic American fast-food fare. With a strong commitment to quality, customer service, and a nostalgic drive-in experience, Sonic has become a popular destination for guests across the United States. The company prides itself on providing delicious food served quickly and efficiently in a clean and friendly environment, which has established a loyal customer base and a positive reputation in the quick-service restaurant (QSR) industry.

This role at Sonic Drive-In is that of a Drive-In Manager, a vital position responsible for overseeing all daily operations, training, and development of employees within the restaurant. The Drive-In Manager leads the team to uphold Sonic Drive-In’s standards of food quality, cleanliness, safety, and guest satisfaction. This position demands strong leadership, organizational skills, and the ability to manage a fast-paced environment effectively. It is a full-time role requiring a commitment of at least 50 hours per week, including the flexibility to work nights, weekends, holidays, and irregular hours to meet the demands of the business.

As a Drive-In Manager, you will play a key role in managing all aspects of store operations including staffing, training, scheduling, inventory control, safety and compliance with labor laws, health regulations, and quality standards. You will be responsible for recruiting, hiring, and developing a competent crew and management team, ensuring continuous high-quality service during every shift. The manager also oversees operational reports, addresses financial and sales challenges, implements marketing plans, and ensures employees consistently put guest satisfaction first.

Your leadership will help maintain the efficient functioning of various operational stations such as Fountain and Frozen, Grill, Food Prep, Carhop service, and Drive-Thru if applicable. You will be responsible for coaching team members to meet portion control, temperature controls, food presentation, and customer service criteria. The position involves direct involvement in opening and closing procedures and may require you to step into basic station duties to maintain service standards during peak business periods.

This position requires comprehensive knowledge of employment regulations and wage laws as well as health and sanitation laws to ensure full compliance. The Drive-In Manager must possess strong communication skills, problem-solving abilities, and basic accounting knowledge for payroll and operational tasks. Time management, organization, and decision-making are essential skills to thrive in this leadership role.

Sonic Drive-In offers a dynamic, fast-paced work environment with opportunities for growth and the satisfaction of leading a team to deliver exceptional guest experiences. If you have a passion for restaurant management and are eager to take on a challenging and rewarding leadership role, this position is ideal for you.