
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,100.00 - $72,000.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Training and Development
Meal Allowances
Job Description
Logan's Roadhouse is a well-established chain of casual dining restaurants renowned for its welcoming atmosphere, quality food offerings, and outstanding guest service. With a strong presence across numerous locations, Logan's Roadhouse has built a reputation for delivering a unique experience that blends excellent hospitality with a robust menu of American classics made from scratch. The brand is committed to providing both employees and guests with a friendly, inclusive environment where teamwork and professional growth are highly encouraged. This commitment has positioned Logan's Roadhouse not only as a favorite dining destination but also as an employer dedicated to fostering leadership and operational excellence.
The General Manager position at Logan's Roadhouse plays a pivotal role in maintaining the restaurant's high standards while driving its operational success. This full-time, leadership role involves overall management of a single restaurant location. The General Manager holds comprehensive responsibility for all aspects of the restaurant's performance, including sales achievement, profit and loss management, regulatory compliance, and team development. The role requires an individual who is not only adept at managing financial projections and budgets but also passionate about nurturing a team that delivers superior food quality and memorable guest experiences. Staffing, hiring, training, and mentoring both management and hourly team members fall under the scope of the General Manager’s duties, ensuring a motivated and well-prepared workforce.
Daily operational tasks also include upholding stringent safety and sanitation standards while ensuring company, state, and federal regulations are strictly followed. The General Manager oversees the cleanliness, repair, and maintenance of the restaurant and its equipment, guaranteeing the physical environment complements the brand’s standards. Exceptional communication skills are necessary as the manager serves as the primary conduit for company policies and procedures, ensuring alignment between the corporate office and restaurant staff. Regular activities like conducting complete table visits to engage guests firsthand, handling guest complaints professionally, leading manager meetings, and managing vendor relationships emphasize the role’s dynamic and hands-on nature.
Financial management is a crucial component, where the General Manager monitors budgets, controls labor costs, manages food waste, and ensures accurate processing of payroll and invoices. The position also demands diligence in security procedures, cash handling, and compliance with PCI standards to maintain the integrity of all financial transactions. A General Manager at Logan’s Roadhouse must be proactive in identifying marketing opportunities to attract new guests and build positive community relations, thereby driving revenue growth. Overall, this role offers an exciting opportunity for experienced restaurant leaders who are passionate about hospitality, operational efficiency, and team leadership to make a significant impact in a reputable and growing restaurant brand.
The General Manager position at Logan's Roadhouse plays a pivotal role in maintaining the restaurant's high standards while driving its operational success. This full-time, leadership role involves overall management of a single restaurant location. The General Manager holds comprehensive responsibility for all aspects of the restaurant's performance, including sales achievement, profit and loss management, regulatory compliance, and team development. The role requires an individual who is not only adept at managing financial projections and budgets but also passionate about nurturing a team that delivers superior food quality and memorable guest experiences. Staffing, hiring, training, and mentoring both management and hourly team members fall under the scope of the General Manager’s duties, ensuring a motivated and well-prepared workforce.
Daily operational tasks also include upholding stringent safety and sanitation standards while ensuring company, state, and federal regulations are strictly followed. The General Manager oversees the cleanliness, repair, and maintenance of the restaurant and its equipment, guaranteeing the physical environment complements the brand’s standards. Exceptional communication skills are necessary as the manager serves as the primary conduit for company policies and procedures, ensuring alignment between the corporate office and restaurant staff. Regular activities like conducting complete table visits to engage guests firsthand, handling guest complaints professionally, leading manager meetings, and managing vendor relationships emphasize the role’s dynamic and hands-on nature.
Financial management is a crucial component, where the General Manager monitors budgets, controls labor costs, manages food waste, and ensures accurate processing of payroll and invoices. The position also demands diligence in security procedures, cash handling, and compliance with PCI standards to maintain the integrity of all financial transactions. A General Manager at Logan’s Roadhouse must be proactive in identifying marketing opportunities to attract new guests and build positive community relations, thereby driving revenue growth. Overall, this role offers an exciting opportunity for experienced restaurant leaders who are passionate about hospitality, operational efficiency, and team leadership to make a significant impact in a reputable and growing restaurant brand.
Job Requirements
- must be at least 21 years of age
- minimum four years restaurant management experience required
- college degree preferred
- strong written and verbal communication skills
- energetic and flexible
- ability to positively motivate employees
- ability to assess experience and qualifications of job applicants
- maintain a calm and tactful demeanor
- well organized and detail oriented
- follow direction with focus
- strong computer skills
- proper food handler and alcohol dispensing certifications
- meet all company service standards
- complete ongoing certifications and validations
- maintain clean back-of-house area
- work swiftly to complete service tickets
- adhere to company uniform attire and appearance standards
Job Qualifications
- minimum four years restaurant management experience
- strong written and verbal communication skills
- ability to motivate employees to work as a team
- well organized and detail oriented
- strong computer skills
- proper food handler and alcohol dispensing certifications
- meets all company service standards
- completes ongoing certifications and validations
- ability to remain calm and tactful in difficult situations
- follows direction with focused attention
- energetic and flexible
- college degree preferred
Job Duties
- model hospitality skills by conducting 100% table visits of guests in the restaurant
- oversee restaurant operations to achieve sales and profit goals including hourly labor and cost of sales
- research and identify marketing techniques to attract new guests
- review and analyze monthly profit and loss reports and communicate results to managers
- develop plans to impact areas of opportunity
- monitor budget and analyze sales data to meet revenue goals while controlling cost from food waste and labor
- ensure PCI compliance for all credit card transaction documents
- complete financial and payroll administrative duties accurately and on time
- ensure a safe working and guest environment to reduce risk of injury and accidents
- manage team schedules and time off requests including manager schedules
- lead weekly manager meetings and build shift meetings
- communicate and rollout new company programs, policies, and procedures
- handle guest complaints professionally and timely
- build positive professional relationships with community members
- manage staffing including reviewing applications, interviewing, onboarding, orientation, training, and terminations
- adhere to laws and company policies regarding work authorization, liquor service, and wage and hour laws
- provide performance feedback and development goals to managers and team members
- communicate employee relations issues to Human Resources
- ensure compliance with ServSafe Alcohol, Food, OSHA, and HACCP standards
- delegate tasks responsibly while remaining accountable
- unload vendor trucks and ensure inventory management
- supervise managers and hourly team members
- oversee cash handling and banking procedures
- enforce safety and security policies
- maintain vendor relationships
- report and submit maintenance and repair requests
- monitor food and beverage preparation and quality
- perform other assigned duties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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