General Manager

MV Transportation is a leading transportation management company specializing in public transit, paratransit, microtransit, fixed route, and other mobility services across the United States. The company is dedicated to providing safe, reliable, and efficient transportation solutions tailored to meet the needs of the contracting agencies and communities they serve. With a strong commitment to innovation, customer satisfaction, and compliance with regulatory requirements, MV Transportation stands out as a trusted partner in the transportation industry. The organization values diversity, equal opportunity, and fosters an inclusive work environment where employees are encouraged to grow and thrive.

The General Manager role at MV Transportation is a pivotal leadership position responsible for overseeing and managing the daily operations of an assigned transportation contract location. The General Manager ensures that business plans are executed effectively, operational goals are met, and compliance with company policies and contracting agency requirements is maintained. This full-time role offers a competitive starting salary range from $126,108 to $144,123, reflecting the importance of the responsibilities involved.

As a General Manager, you will lead a diverse team including drivers, dispatchers, call takers, supervisors, and subordinate managers, ensuring that all team members are aligned with company standards and operational excellence. You will direct the implementation of standard operating procedures, safety protocols, and training programs to uphold regulatory compliance, including DOT and FTA standards. The role requires a hands-on approach to managing customer relations, operational metrics, financial performance, labor relations, and client interactions to exceed service expectations.

Your leadership will involve staff recruitment, training, mentorship, and performance management, cultivating a productive and motivated workforce. Regular communication with the team and support members will be essential for fostering collaboration and achieving business objectives. Additionally, you will participate in labor negotiations, contract renewals, and contribute insights towards budgeting and financial planning of your location.

This position demands strong analytical skills, proficiency with MS Office, excellent written and verbal communication abilities, and the capacity to multitask effectively. Experience in transportation operations management, including labor and union negotiations, dispatch, scheduling, and safety compliance are critical to success. If you are passionate about leading transportation operations and delivering exceptional service in a dynamic and supportive environment, MV Transportation provides the ideal platform to advance your career as a General Manager.