Job Overview
Employment Type
Full-time
Compensation
Salary
Range $52,300.00 - $78,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Equal opportunity employer
Job Description
MV Transportation is a leading transportation management company known for delivering innovative and reliable transit solutions across North America. With a commitment to safety, excellence, and customer satisfaction, MV Transportation operates in various segments such as public transit, shuttle services, paratransit, and airport services. The company emphasizes sustainable transportation options and continuously strives to enhance the commuter experience while adhering to the highest standards of operational efficiency. With a strong presence in California and other states, MV Transportation plays a crucial role in supporting community mobility and transportation infrastructure development. The company values diversity, equity, and inclusion, maintaining a supportive work environment that fosters professional growth and innovation.
The role of General Manager at MV Transportation is a vital leadership position responsible for managing and overseeing daily campus shuttle operations. The General Manager will provide strategic direction and hands-on supervision of assigned operating locations to ensure the successful delivery of annual business plans. This position requires a leader who can effectively balance customer relations, staff management, fleet operations, and compliance with contract and regulatory requirements. The successful candidate will take charge of vehicle maintenance programs to ensure reliable and safe fleet availability, as well as oversee safety and training initiatives to meet company and governmental standards including DOT and FTA compliance.
This opportunity involves active communication with clients and internal teams to maintain and surpass service expectations. The General Manager will conduct regular audits, monitor key operational metrics, and manage financial performance at the location level, preparing reports on exceptions and developing actionable plans for improvement. Collaboration with labor relations activities and committees like the bridges committee is essential to influence positive organizational changes and uphold high employee engagement standards.
MV Transportation offers a platform to lead a dynamic team in a fast-paced environment where operational excellence and customer focus are paramount. The General Manager has the responsibility to implement, promote, and adhere to company policies and procedures while supporting contract renewals with critical insights. This role demands a robust understanding of transportation operations, dispatch, scheduling, and safety protocols, combined with strong analytical and communication skills. The company prioritizes compliance with equal employment opportunity laws and encourages diversity within their workforce. Candidates will find themselves part of a progressive company committed to the future of public transportation.
The role of General Manager at MV Transportation is a vital leadership position responsible for managing and overseeing daily campus shuttle operations. The General Manager will provide strategic direction and hands-on supervision of assigned operating locations to ensure the successful delivery of annual business plans. This position requires a leader who can effectively balance customer relations, staff management, fleet operations, and compliance with contract and regulatory requirements. The successful candidate will take charge of vehicle maintenance programs to ensure reliable and safe fleet availability, as well as oversee safety and training initiatives to meet company and governmental standards including DOT and FTA compliance.
This opportunity involves active communication with clients and internal teams to maintain and surpass service expectations. The General Manager will conduct regular audits, monitor key operational metrics, and manage financial performance at the location level, preparing reports on exceptions and developing actionable plans for improvement. Collaboration with labor relations activities and committees like the bridges committee is essential to influence positive organizational changes and uphold high employee engagement standards.
MV Transportation offers a platform to lead a dynamic team in a fast-paced environment where operational excellence and customer focus are paramount. The General Manager has the responsibility to implement, promote, and adhere to company policies and procedures while supporting contract renewals with critical insights. This role demands a robust understanding of transportation operations, dispatch, scheduling, and safety protocols, combined with strong analytical and communication skills. The company prioritizes compliance with equal employment opportunity laws and encourages diversity within their workforce. Candidates will find themselves part of a progressive company committed to the future of public transportation.
Job Requirements
- Four year bachelor's degree or equivalent combination of education and experience
- Minimum five years management experience in public transportation operations or related field
- Proficiency in dispatch, scheduling, driver recruitment, safety, DOT, and FTA compliance
- Strong skills in MS Office
- Excellent written and verbal communication skills
- Ability to multitask effectively
- Additional duties based on contract requirements
- Willingness to comply with pre-employment drug test and background check where applicable
Job Qualifications
- Bachelor's degree from an accredited college or university or equivalent education and experience
- Minimum of five years management experience in public transportation operations or related field
- Full understanding of dispatch, scheduling, driver recruitment, and safety regulations including DOT and FTA compliance
- Proficient in MS Office
- strong analytical skills
- excellent written and verbal communication skills
- High multitasking ability
- Adaptability to perform additional duties based on contract requirements
Job Duties
- Manage customer relations through direct contact and outreach programs
- Identify, select, train, and mentor location staff
- Communicate frequently with location staff and support teams
- Oversee vehicle maintenance plans and ensure fleet availability
- Oversee safety and training programs to ensure compliance with company and regulatory requirements
- Maintain routine client contact to meet or exceed expectations
- Conduct periodic departmental audits
- Review key operational metrics daily, weekly, and monthly
- Manage financial metrics continuously and develop action plans for exceptions
- Implement and adhere to company policies and procedures
- Work with the bridges committee to effect policy changes
- Participate in labor and employee relations activities
- Provide data and support for contract renewals
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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