General Manager

Las Cruces, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $49,000.00 - $73,200.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

flexible schedule

Employee Discounts

Career development opportunities

Retirement Plan

supportive work environment

Job Description

SONIC Drive-In is a well-established American fast-food restaurant chain known for its unique drive-in service, iconic menu items such as burgers, hot dogs, and its famous slushes. Founded in 1953, SONIC has grown into one of the largest drive-in fast-food chains in the United States, providing fast, friendly service through a combination of traditional carhop delivery and modern drive-through systems. Each location operates as an independent franchise, contributing to a network dedicated to delivering quality food with a distinctive nostalgic experience that combines retro charm with modern efficiency. SONIC is recognized for its commitment to customer service, a fun work environment, and community engagement. The company supports diversity and equal opportunity employment practices, ensuring a welcoming workplace for all individuals. Employment with SONIC is typically full-time or part-time, often including flexible scheduling to accommodate various needs and lifestyles. Compensation varies depending on location and franchise ownership but is competitive within the fast-food industry.

As a SONIC Drive-In General Manager, you will play a crucial leadership role within the franchise, responsible for the daily operations and overall success of the drive-in location. This position demands a dynamic individual who is highly organized, proactive, and personable, able to lead a team in a fast-paced environment while maintaining a focus on customer satisfaction and operational excellence. The General Manager oversees the implementation of company policies and standards, ensuring food quality, safety, and sanitation regulations are strictly followed. You will manage all areas of the drive-in including hiring, training, supervising, and developing staff to deliver a SuperSONIC experience to every guest. Leadership within this role is characterized by a fair, firm, and fun approach, fostering a positive team atmosphere that encourages performance improvement and employee growth.

Financial management is a key component, with the General Manager responsible for monitoring the profit and loss statements to exceed weekly, monthly, and yearly financial goals. You will also be tasked with resolving employee concerns promptly and thoughtfully, celebrating team successes, and setting clear expectations with consistent feedback. This role requires understanding operational metrics and using data-driven insights to improve drive-in performance continually. Beyond the operations, the General Manager acts as a brand ambassador, engaging with the local community to enhance sales and promote SONIC’s reputation. Flexibility in working hours, including nights, weekends, and holidays, is essential to meet the demands of the restaurant industry.

Overall, the SONIC Drive-In General Manager is a pivotal figure who combines operational management, team leadership, and customer service to maintain the high standards associated with the SONIC brand. This position offers the opportunity to grow both professionally and personally in a supportive and dynamic environment dedicated to excellence in the fast-food sector.

Job Requirements

Prior management experience
Restaurant or retail industry experience highly preferred
High standards for self and the team
Positive attitude especially during rushes or stressful situations
Resiliency trying different approaches to solve a problem
Eagerness to learn and grow professionally and personally
Ability to prioritize and complete tasks accordingly
Excellent leadership and communication skills
Associate's degree in Business or related field preferred
Willingness to work irregular hours including nights weekends and holidays

Job Qualifications

Associate's degree in Business or related field preferred
Prior management experience
Experience in restaurant or retail industry highly preferred
Strong leadership skills
Effective communication abilities
Problem solving and decision making capabilities
Ability to motivate and develop team members
Knowledge of safety and sanitation standards
Understanding of financial statements and performance metrics

Job Duties

Hiring training managing supervising directing and developing great people ready to serve a SuperSONIC experience to every guest
Demonstrating a fair firm fun leadership approach and leading by example
Managing a profit and loss statement to exceed expectations every week month and year
Swiftly resolving employee concerns with a thoughtful approach
Celebrating team successes and coaching for better performance
Setting expectations and providing clear and continuous feedback
Creating an upbeat positive atmosphere during the shift that makes work fun
Helping employees understand the big picture and their role by sharing the why behind tasks
Understanding how to use metrics to evaluate Drive-In performance and make necessary improvements
Getting out in the community making a difference and growing sales for your Drive-In and the brand
Maintaining and enforcing SONIC safety and sanitation standards
Relentlessly complying with all federal state and local laws and regulations