General Manager

Mountain Mike's Pizza is a well-established pizza restaurant brand with over 40 years of experience in the food service industry. Founded with a vision to provide high-quality pizza in a casual, family-friendly atmosphere, the company has expanded to more than 200 locations across California, Oregon, Nevada, and Utah. Known for its commitment to freshness and quality, Mountain Mike's Pizza continues to uphold its core values by delivering excellent food and outstanding customer service to a diverse clientele. The restaurant prides itself on a welcoming environment where every guest can enjoy delicious meals made from the finest ingredients. As a recognized leader in the pizza industry, Mountain Mike's Pizza integrates community involvement and innovative marketing strategies, including community programming and online engagement platforms, to maintain its strong presence and customer loyalty.

The role of a Restaurant Manager at Mountain Mike's Pizza is pivotal to the operational success and overall guest satisfaction of the location. The manager is responsible for overseeing, directing, and coordinating all aspects of restaurant operations, including planning, organizing, training, and leadership of the restaurant staff. The goal is to achieve key business objectives such as sales growth, cost control, employee retention, guest satisfaction, food quality, and sanitation standards. This position demands a proactive leader who can enforce company policies, ensure adherence to standard operating procedures, and foster a positive work environment that motivates team members. Responsibilities include managing inventory, controlling cash receipts, analyzing operational issues, and driving marketing initiatives such as the beer program and social media presence. Additionally, the manager oversees hiring, training, performance appraisals, and scheduling, ensuring the restaurant is staffed appropriately to meet business demands while staying within labor cost targets.

This full-time position entails a dynamic and hands-on leadership style, where the manager may also participate in kitchen and dining area duties as necessary. Candidates with prior experience in equivalent roles at other pizza brands or in customer-facing positions will find this role rewarding and aligned with their expertise. The manager is expected to maintain high standards for food preparation, beverage inventory, safety regulations, and customer service, making critical decisions that impact the restaurant’s profitability and reputation.

The position also involves leveraging technology, including point-of-sale software, cash registers, various computer applications, and communication tools such as email, WhatsApp, and Google applications to streamline operations and enhance customer interactions. The manager will be instrumental in achieving sales targets, improving profit margins, and growing the restaurant's presence through effective training, community outreach, and online ordering facilitation.

Ultimately, this role offers a unique opportunity to be part of a flourishing pizza franchise, contributing to the brand’s mission and driving excellence at a local level with the aim of expanding Mountain Mike's Pizza's footprint in new markets such as Idaho.