General Manager

St Petersburg, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $44,100.00 - $66,000.00

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

flexible schedule

Career development opportunities

Job Description

The hiring company is a well-established restaurant committed to providing exceptional dining experiences through quality food, excellent service, and a welcoming atmosphere. With a focus on ensuring guest satisfaction and operational excellence, this restaurant prides itself on maintaining high standards in cleanliness, safety, and customer service. The establishment aims to create an environment that not only attracts and retains guests but also fosters a strong team culture where employees feel valued and motivated to perform their best. This makes the restaurant not only a favorite dining destination for the local community but also a rewarding workplace for those who are part of the team.

The role available is for a General Manager who will play a critical leadership role in driving the success of the restaurant. The General Manager is expected to oversee all facets of restaurant operations with the goal of creating a positive guest experience while ensuring profitability. This full-time salaried position demands a strong leader who can maintain the highest standards in food quality, service, cleanliness, safety, and sanitation. The General Manager will direct and supervise Assistant Managers and Team Members, fostering guidance and support to help meet and exceed operational goals.

Key responsibilities include inspiring a motivated team culture, ensuring effective training, minimizing staff turnover through active problem resolution, and upholding an open-door policy for transparent communication. The General Manager is expected to build and maintain positive guest relationships, professionally addressing any complaints or concerns in a timely manner. Engagement with local authorities to ensure compliance with regulatory requirements is also essential. Additionally, the General Manager will be accountable for the financial health of the restaurant by reviewing budgets, analyzing financial data, controlling costs through proactive labor scheduling, and managing inventory to prevent waste or loss.

Maintaining restaurant cleanliness and organization according to the company’s standards is vital. This includes supervising routine maintenance and coordinating repairs as needed. Adherence to company policies, brand operations manuals, and completion of assignments on time demonstrates the organizational and operational discipline sought for this role. The General Manager will also contribute to professional growth objectives, model a professional appearance, and champion company programs and values throughout the team.

Overall, the General Manager will be pivotal in steering the restaurant towards operational excellence while delivering outstanding guest service and achieving targeted profitability goals. This is an excellent opportunity for a service-driven leader who thrives under pressure, values teamwork, and is dedicated to making a positive impact within a reputable restaurant environment.

Job Requirements

High school diploma or equivalent
Previous management experience in a restaurant or hospitality setting
Strong leadership and interpersonal skills
Ability to manage budgets and analyze financial information
Knowledge of safety and sanitation standards
Proficiency with computers and point of sale systems
Excellent communication skills
Ability to handle guest complaints effectively
Availability to work flexible hours including weekends and holidays

Job Qualifications

Professional oral and written communication skills
Organization and time management skills
Ability to work well under pressure
Strong problem-solving skills
Ability to take and give direction
Flexibility to adapt to business needs
Ability to work well in a team environment
Service-driven attitude
Excellent attendance
Willingness to work all shifts when the restaurant is open

Job Duties

Drive success of the restaurant through direction and control of operations that ensure positive guest experience and company profitability
Direct operation of the restaurant while attaining sales and profit objectives
Maintain highest standards of food quality, service, cleanliness, safety, and sanitation by supervising Assistant Managers and Team Members
Display, encourage, and inspire high morale and motivation in the restaurant
Create positive relationships with team members and guests by treating everyone with respect
Ensure proper training of new team members and recurring training for ongoing employees
Minimize turnover by responding to and resolving team member issues
Support and practice an open door policy
Promote an atmosphere of positive guest relations
Build guest relationships and respond to guest complaints or concerns professionally and timely
Establish positive relationship with local authorities and manage regulatory issues
Implement advertising and promotional campaigns
Review financial information and monitor budget to ensure efficient operation and expenditures within budget
Take action to correct any deviations from budget
Use computer for review and analysis of information
Drive positive results for labor through proactive scheduling and reacting to business trends
Maintain and control restaurant assets
Monitor restaurant’s on-hand inventory for waste and theft
Ensure adequate inventory levels that allow for guest needs without tying up assets in costly inventory
Ensure compliance with cash control policies and procedures
Supervise cleaning and maintenance of equipment and arrange for repairs, contracts, and other services
Maintain restaurant cleanliness and organization in accordance with brand and company standards
Follow company policies, procedures, and brand Operations Manual
Demonstrate organizational skills
Complete assignments and duties on time
Develop personal goals for professional growth
Exhibit a neat and clean appearance consistent with a professional image
Execute company programs and decisions with support and commitment