General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,300.00 - $69,300.00
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Work Schedule

Flexible
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Benefits

Operations excellence
Training & development
Personal & career growth
Medical Plan
dental plan
Bonuses
Incentives

Job Description

Checkers & Rally's is a dynamic quick service restaurant (QSR) franchise known for its commitment to delivering exceptional guest experiences and fostering a positive work environment for its employees. As a prominent player in the fast-food industry, Checkers & Rally's operates numerous locations across the country, serving a loyal customer base with high-quality, fast, and convenient dining options. The brand prides itself on its dedication to operational excellence, guest satisfaction, and the personal and professional growth of its team members. Joining the Checkers & Rally's family means becoming part of a team that values integrity, service, excellence, and courage to innovate and grow.

The role of General Manager within the Corporate Field Operations team at Checkers & Rally's is pivotal to the continued success and growth of each restaurant location. The General Manager is responsible for executing detailed restaurant plans aimed at achieving sales and profit goals while providing outstanding guest and team service. In this leadership role, you are charged with managing all aspects of the restaurant's operations, ensuring that Checkers & Rally's remains the first choice for guests and employees alike.

As a General Manager, your focus will extend beyond everyday restaurant management to include strategic oversight of sales performance, profit optimization, and enhancing the overall operational efficiency. You will analyze sales and profit data regularly and develop action plans to meet financial targets. Staff management is a crucial part of the role, as you will determine staffing needs and recruit talented candidates who align with the company's standards and culture. Ensuring that shifts are adequately staffed to maintain smooth operations and high guest satisfaction is a continuous priority.

Training and development of team members and managers fall under your leadership responsibilities. By instilling the core values of Checkers & Rally's and adhering to established policies and procedures, you will foster an environment where employees can thrive and deliver excellent guest experiences. Your proactive approach to feedback and coaching will drive continuous improvement in team performance and service quality.

The General Manager is also accountable for maintaining a safe, clean, and positive environment within the restaurant. This commitment is vital not only for guest enjoyment but also for employee satisfaction and retention. The role demands a high level of energy and flexibility to thrive in the fast-paced QSR environment, with an emphasis on upholding the brand’s commitment to excellence in every area of operations.

This position offers the chance to be part of a highly focused team dedicated to operational excellence and personal career growth. Checkers & Rally's provides comprehensive benefits and rewards, including medical and dental plans, performance bonuses, and unique incentives such as an all-expenses-paid annual cruise. This role is ideal for motivated individuals who are passionate about restaurant management and are ready to take their careers to the next level with a well-established and respected brand.

Job Requirements

  • High school diploma or general education degree (GED)
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • High school diploma or general education degree (GED)
  • Food safety certified (preferred)
  • Over 2 years restaurant management experience, preferably in quick service restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communication skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with fast-paced environment
  • Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • Meeting budgeted sales and profits by managing all aspects of the P&L
  • Continually analyzing data and developing and executing plans to improve sales, profits, and service efficiency
  • Determining staffing needs and hiring the right candidates for the right position
  • Ensuring shifts are properly staffed to guarantee consistent operations and guest satisfaction
  • Training team members and managers on operations, policies, procedures, and guest service
  • Identifying and responding to complaints and policy violations
  • Providing regular feedback and coaching to employees on their performance
  • Ensuring the restaurant is a safe, clean, and fun environment for employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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