General Manager

Golden Corral is a leading American buffet restaurant chain known for its wide variety of fresh, made-from-scratch dishes and a welcoming family-friendly dining environment. Established in 1973, Golden Corral has expanded to hundreds of locations across the United States, offering an all-you-can-eat buffet experience featuring breakfast, lunch, and dinner options. The brand prides itself on delivering quality food, exceptional customer service, and an inviting atmosphere to guests of all ages. Beyond simply being a restaurant, Golden Corral focuses on community involvement and providing opportunities for growth and development within its team members. The operations department plays a crucial role in ensuring that all aspects of restaurant performance align with the company’s standards and vision.

The position of General Manager in the Operations department at Golden Corral is a key leadership role responsible for overseeing day-to-day restaurant operations to ensure optimal performance. Reporting directly to the Director of Operations, the General Manager provides guidance and leadership to managers and crew leaders, including the Hospitality Manager, Kitchen Manager, Assistant Managers, Crew Leaders, and Crew Trainers. This role is pivotal in communicating and enforcing Golden Corral’s high operational standards, ensuring that every guest enjoys a pleasurable dining experience.

The General Manager’s responsibilities include managing financial, facility, and human resources within the restaurant in compliance with company policies and federal and state regulations. Budget adherence related to sales, food, labor, and controllable operating expenses falls under their purview. They ensure that all operation systems outlined in the company’s Operations Manual are implemented effectively and consistently. This leadership role requires not only managing the performance and development of team members through effective training, coaching, and appraisals but also covering key operational areas when managers are away to maintain smooth daily functions.

Another aspect of the role is recruiting, selecting, and orienting assistant managers and encouraging ongoing participation in training programs such as the Fast Pass for Success. Recognizing and rewarding exemplary performance among team members helps maintain high motivation and foster a culture of excellence. Additionally, the General Manager is responsible for training on company standards, recipes, marketing promotions, health and safety programs, and ensuring timely communication across restaurant staff.

With a focus on continuous improvement, the General Manager executes national and local marketing initiatives to boost customer counts and sales and ensures regular preventive maintenance both inside and outside the restaurant. This position demands a proactive leader capable of operating with minimal supervision while managing complex administrative responsibilities and maintaining a safe and positive work environment.

The ideal candidate will have a degree in business or hospitality, three to five years of diversified restaurant management experience, preferably with Golden Corral, and successful completion of the company's Manager in Training program. Strong leadership, communication, and organizational skills are essential, along with the physical ability to perform varied tasks in a busy restaurant setting. This is a full-time position offering competitive pay and opportunities for career growth within a well-established, respected restaurant chain.