General Manager

Beaverton, OR, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $52,300.00 - $78,100.00

Work Schedule

Standard Hours

Benefits

Paid Weekly

continuous training

supportive team culture

Company match 401K

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

Job Description

Classic Collision is a reputable and rapidly growing auto body repair company established in 1983 in Atlanta, Georgia. The company has built its foundation on offering high-quality service to customers with unwavering integrity and honesty. Over the years, Classic Collision has become a trusted name in the collision repair industry by continuously prioritizing safety, quality, and customer satisfaction in every vehicle repair and interaction. The company is dedicated to creating a supportive team culture and providing continuous training to its employees, helping them advance professionally within the company. With competitive pay and comprehensive benefits, Classic Collision fosters an environment where employees are valued and given opportunities for career growth and personal development. The company also emphasizes rewarding work and recognizes the importance of work-life balance by offering paid time off and a company-matched 401K plan to help secure employees' futures.

The Collision General Manager at Classic Collision plays a pivotal role in overseeing the overall operations and financial outcomes of their assigned store. This full-time position offers a competitive salary range from $85,000 to $110,000 annually, depending on experience, along with bonus potential of up to half the annual salary. The General Manager is responsible for leading the team through effective mentorship and leadership, ensuring shop performance meets the highest standards through diligent execution of company processes and procedures. They actively drive performance by managing key metrics, quality control, staff development, and fostering a positive working environment.

Key responsibilities of the General Manager include communicating changes effectively, staying current on vehicle repair technologies, managing staff accountability, and ensuring customer satisfaction. This leadership role involves recruitment, training, and retaining top talent while promoting safety, cleanliness, and professional relationships with insurance contacts and referral sources. The General Manager also represents the company in external marketing and team-building activities, further enhancing the brand's reputation in the community. Technical proficiency in systems such as CCC One estimating platform and management software is essential to this role, along with advanced skills in Microsoft Office applications. The position requires strong financial acumen, particularly the ability to read and interpret profit and loss statements, and the capacity to travel up to 25% of the time.

Classic Collision values integrity, customer service excellence, innovation, and teamwork, making this an excellent opportunity for a leader who is committed to fostering these qualities in a dynamic and supportive environment. Employees enjoy a variety of benefits including paid weekly wages, medical, dental, and vision insurance, six paid holidays, and a collaborative team atmosphere. This role is critical in maintaining the high standards of safety, quality, and honesty that Classic Collision is known for, and offers a rewarding career for candidates with significant experience in collision repair and auto body management.

Job Requirements

Minimum of five years collision repair/auto body management experience
Proven leadership and track record of employee development
Ability to read and understand financial P&L statements
ICAR Platinum certification preferred
Ability to travel up to 25%
Must have valid a driver's license and be eligible for insurance coverage
Working knowledge of CCC One estimating platform and management system
Advanced skills in Microsoft Office including Word, Excel, Outlook and PPT
Ability to read and interpret documents such as repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively to groups of customers or employees

Job Qualifications

Minimum of five years collision repair/auto body management experience
Proven leadership and track record of employee development
Ability to read and understand financial P&L statements
ICAR Platinum certification preferred
Working knowledge of CCC One estimating platform and management system
Advanced skills in Microsoft Office including Word, Excel, Outlook and PPT
Ability to read and interpret repair procedures, safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively to groups of customers or employees

Job Duties

Actively lead center level performance though key metrics, quality, individual skill levels and culture
Communicate and manage the change process
Stay abreast of current vehicle repair procedures and technologies
Manage and hold all staff accountable for shop performance though Recipe Book execution
Ensure customer satisfaction by coaching staff and resolve customer concerns as required
Recruit, interview and hire new staff as required
Train new hires regarding company policy and procedures
Promote safe, clean working conditions
Promote, develop and act as a liaison with area insurance contacts and other referral points
Contact all claims managers and dealer accounts every month
Participate in external marketing and team building activities as requested
Other duties may be assigned as necessary