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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $130,000.00 - $170,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Opportunities for advancement
multiple benefit plans
Paid sick leave
Paid Time Off
401k
Positive work environment
Employee Discounts
Community Volunteer Opportunities
Job Description
Catch Hospitality Group is a distinguished hospitality company that thrives on a culture of active thinking and active feedback. The organization is deeply committed to fostering a team-first mentality and relentlessly pursues three core principles: great food, great service, and great vibe. This commitment has positioned Catch Hospitality Group as a leading player in the hospitality industry with a strong presence that continues to grow through sustainable company expansion. This growth is primarily driven by a focus on internal mentorship, leadership development, and a clear preference for promoting team members from within the organization. Over the past 18 months, Catch... Show More
Job Requirements
- Education equivalent to at least a high school diploma or equivalent
- minimum of 3 years senior management experience in an upscale or fine dining environment
- proven ability to manage high revenue operations
- knowledge of front of house operations
- financial acumen and budget management skills
- excellent interpersonal and conflict resolution capabilities
- strong written and verbal communication skills
- willingness to work flexible hours including weekends and holidays
Job Qualifications
- At least 3+ years of senior level management experience in an upscale/fine dining establishment
- experience overseeing $10M in annual revenues is ideal
- extensive fine dining experience (Forbes training is a plus)
- extensive front of house knowledge
- advanced knowledge of financial aspects
- strong interpersonal and conflict resolution skills
- stable and progressive work history
- strong work ethic
- effective written and verbal communication skills
- graduate of an accredited hospitality or culinary program is a plus
Job Duties
- Uphold brand standards and service levels to protect the guest experience while positively impacting sales and minimizing costs (including food, beverage labor, and other operating expenses)
- ensure all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
- ensure positive guest service in all areas
- investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
- provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews
- oversee FOH staff
- manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
- maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
- perform other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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