General Manager

Atlanta, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $44,200.00 - $66,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Training and Development

performance bonuses

Job Description

MV Transportation is a leading provider of public transportation services, operating in numerous locations across the United States. Renowned for its strong commitment to safety, customer service, and operational excellence, MV Transportation specializes in delivering high-quality fixed route and paratransit services. As a company dedicated to innovation and efficient transit solutions, MV Transportation partners with local and regional agencies to ensure accessible and reliable transportation for diverse communities. Its mission centers on enhancing the lives of passengers through dedicated service, professional operations, and the support of sustainable transportation methods.

The General Manager role at MV Transportation plays a critical leadership part in supporting, directing, and overseeing the daily operations of a designated transit location. This management position is responsible for ensuring that all operational, financial, safety, and contractual goals are met or exceeded. The General Manager will manage service delivery in strict compliance with company policies, client contracts, and regulatory requirements set forth by federal, state, and local authorities, including the Federal Transit Administration (FTA). This role demands a highly skilled executive with expansive knowledge of transit operations, labor relations, fleet management, and customer service excellence.

As a General Manager, you will lead a team to develop, implement, and manage operational strategies including scheduling, dispatching, workforce management, safety programs, and vehicle maintenance plans. You will be accountable for maintaining positive employee morale, supporting training programs, and ensuring a safe working environment. Additionally, this role involves managing budgets, conducting departmental audits, analyzing performance metrics, and building strong relationships with clients, passengers, employees, and the community. You will represent MV Transportation at public meetings and engage proactively in labor negotiations and contract renewal processes.

This position requires a combination of strategic vision, operational expertise, and hands-on management, making it suitable for professionals with at least five years of supervisory and managerial experience in the public transit sector. Ideal candidates will have experience working with labor unions, strong analytical and communication skills, proficiency in MS Office, and a commitment to delivering transit services that meet the evolving needs of the community. MV Transportation offers a dynamic work environment where innovation, employee development, and community impact come together. If you are a motivated leader passionate about public transportation and ready to take on a challenging and rewarding management role, this is an excellent opportunity to grow your career.

Job Requirements

College degree or equivalent business management experience
management experience required
experience with public transit including fixed route and paratransit
minimum of five years of relevant supervisory and managerial experience in public transit transportation
experience with fleet management including fixed route and paratransit operations
labor and union negotiations and expenses expertise
full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
proficiency in MS Office
strong analytical skills
strong written and verbal communication skills
high degree of multi-tasking skills
ability to perform additional duties and responsibilities based upon individual contract requirements

Job Qualifications

College degree or equivalent business management experience
management experience required
experience with public transit including fixed route and paratransit
minimum of five years of relevant supervisory and managerial experience in public transit transportation
experience with fleet management including fixed route and paratransit operations
labor and union negotiations and expenses expertise
full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
proficiency in MS Office
strong analytical skills
strong written and verbal communication skills
high degree of multi-tasking skills
ability to perform additional duties and responsibilities based upon individual contract requirements

Job Duties

Ensuring all performance goals are met
effective operations design, scheduling, and management
maintaining an adequate and competently staffed organization
complete and accurate data collection, compilation, analysis, and reporting as required by law and the contract
compliance with FTA and other federal, state, and local regulatory requirements
professional response to comments and concerns of passengers and the general public
effective response to specific requests for assistance as the need arises
attending public meetings at the county's request
maintaining positive employee morale to ensure good working conditions
effectively managing customer relations through direct contact and outreach programs
identifying, selecting, training, and mentoring location staff
effectively and frequently communicating with location staff and support team members
overseeing vehicle maintenance plans and ensuring fleet availability to meet service requirements
overseeing safety and training programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements
maintaining client contact routinely to meet or exceed expectations
conducting periodic departmental audits
daily, weekly, and monthly review of key operational metrics
ensuring all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to meet financial, safety, and operational expectations
implementing, promoting, and adhering to company policies and procedures
participating in location labor and employee relations activities
providing insight and information to support location contract renewals
creating and presenting location annual budget