General Manager

Pump24 is a dynamic 24-hour fitness club dedicated to providing an energizing, clean, and safe environment where members can achieve their wellness goals. With a focus on community engagement, motivational service, and continuous improvement, Pump24 has established itself as a leading fitness destination that operates around the clock, offering convenience and accessibility to its members. The club prides itself on fostering a supportive atmosphere where members feel encouraged and supported in their fitness journeys. As a part of a broader commitment to health and wellness, Pump24 integrates innovative fitness programming and personalized coaching to meet the diverse needs of its clientele.\n\nThe General Manager position at Pump24 is a pivotal leadership role responsible for overseeing all daily operations of the club, ensuring exceptional service and membership satisfaction while driving overall business performance. This role requires a hands-on leader who will motivate and lead a team of front desk sales associates, coaches, and trainers to create a high-engagement culture aligned with the companys core values of service, motivation, and member success. As the face of Pump24, the General Manager is also tasked with growing membership through effective sales strategies, managing retention programs tailored to a 24/7 operational model, and addressing member concerns professionally and promptly.\n\nBeyond people management, the General Manager will maintain operational excellence by ensuring the clubs cleanliness, safety, and facility readiness, complying with health and safety regulations, and managing class schedules and fitness programming to satisfy member demands. Financial stewardship is also essential, with duties including managing budgets, monitoring performance KPIs, and identifying new revenue opportunities through programs, workshops, or community partnerships.\n\nFacility and equipment management are key components, requiring the General Manager to oversee equipment maintenance, schedule preventative upkeep, and maintain inventory levels. Additionally, the role supports marketing efforts to build the Pump24 brand through local initiatives, community engagement, and social media campaigns, strengthening member engagement via events, challenges, and promotional campaigns. \n\nThis full-time position offers a competitive salary plus bonus incentives based on club performance. Additional opportunities include earning as a fitness coach and personal trainer, with the chance to train clients during and outside regular business hours. Employees are eligible for 401k benefits following 90 days of active employment. The role demands flexibility for working early mornings, evenings, and weekends to sustain Pump24s high standards of service and operational excellence in a fast-paced fitness environment. This position is ideal for a results-oriented, proactive leader passionate about fitness, wellness, and community impact.