General Manager

Wawa, Inc. is a renowned convenience store and gas station chain rooted deeply in the communities it serves. Established over five decades ago, Wawa has grown into a beloved brand known for its dedication to exceptional customer service, quality food offerings, and community engagement. The company operates a network of stores primarily located across the East Coast of the United States, serving millions of customers daily. Wawa prides itself on fostering a culture of teamwork, respect, and opportunity, which has helped the organization flourish and maintain a strong reputation for associate satisfaction and customer loyalty.

Wawa is more than just a convenience store; it’s a place where careers are built and lives are positively impacted. The company’s success is driven by its Associates, who are considered the core secret ingredient behind the brand’s continued growth and achievement. Wawa is committed to creating an inclusive and supportive work environment where every Associate can thrive, grow their skill set, and advance their career.

The role of General Manager (GM) at Wawa places you in a position of ultimate leadership within a store location. The General Manager is responsible for setting the vision for the store, driving key results, and inspiring the team every day. This position offers an exciting leadership opportunity to own daily store operations, manage store profitability, and develop a high-functioning team committed to delivering an outstanding customer experience.

As a General Manager, you will be the driving force behind the operational excellence of your store. You will oversee everything from safety and service standards to compliance with company audits, policies, and all regulatory requirements. Your leadership will be crucial in ensuring the store meets or exceeds performance goals by analyzing financial reports, controlling costs, managing inventory, and responding to trends effectively. This role demands a strategic thinker who can collaborate with peers and implement action plans that optimize business results.

Creating a vibrant, inclusive, and motivated team culture is a cornerstone of success in this role. You will champion company initiatives and foster a collaborative environment where Associates feel empowered and motivated to deliver their best. Your responsibilities will include hiring, training, coaching, and developing your team, ensuring they have opportunities to grow and succeed in their careers. You will also manage scheduling and resource allocation to maintain seamless 24/7 store operations.

Delivering an exceptional shopping experience to Wawa customers is a top priority for the General Manager. You must be adept at responding to customer feedback, resolving issues promptly, and continuously seeking ways to exceed customer expectations. This position offers a competitive salary range of $70,000 to $85,000, commensurate with experience and location, along with monthly bonus incentives. Wawa also provides extensive benefits such as medical, dental, vision, mental health support, employee stock ownership plans, 401(k) matching, paid parental leave, education assistance programs, store discounts, paid time off, and flexible schedules. Wawa is an inclusive employer that values diversity and offers reasonable accommodations to applicants upon request.