General Manager

Rock Hill, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,300.00 - $72,300.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Disability insurance

Life insurance

Employee assistance program

Job Description

MV Transportation is a nationally recognized transportation management company specializing in providing diverse transit solutions to communities, universities, and governmental agencies. With a focus on safety, quality, and accountability, MV Transportation operates a broad array of transportation services ranging from paratransit to university shuttle services, ensuring reliable and efficient mobility for various client bases. Known for its strong operational standards, commitment to customer satisfaction, and innovative service approaches, MV Transportation continues to expand its footprint across the United States, empowering local economies and helping to reduce traffic congestion and environmental impact.

MV Transportation is currently seeking an experienced General Manager to lead its university shuttle operations. This role is vital in supporting and overseeing daily operations while providing strategic and operational leadership to assigned locations. As a General Manager, the successful candidate will be entrusted with the responsibility of managing transportation contracts with precision, ensuring compliance with governing policies and company procedures. The General Manager will serve as the pivotal point of contact for client relations, staff leadership, fleet management, safety enforcement, operational auditing, and financial oversight.

This position requires an individual who is adept at managing multiple facets of transportation operations, including workforce development, vehicle maintenance, and safety training programs. The General Manager will foster strong relationships with clients, participate in labor relations, and contribute to contract renewals, thus ensuring the longevity and success of the managed operations. An emphasis on proactive communication with staff and a hands-on approach to problem-solving will be essential for meeting and exceeding business objectives.

The role also demands an analytical mindset for regularly reviewing key operational metrics and creating actionable financial and operational plans. The General Manager will develop and present annual budgets, ensuring the location meets its financial goals while adhering to all regulatory and contractual standards. Additionally, the position involves collaboration with various committees to enhance policies, procedures, and programs that govern transportation services.

Ideal candidates will bring advanced knowledge of public transportation management, labor negotiations, and compliance with Department of Transportation (DOT) and Federal Transit Administration (FTA) regulations. This position requires a leadership mindset blended with operational expertise and excellent communication skills. The compensation package is competitive, reflecting the seniority and responsibility of this key role within MV Transportation's organizational structure.

Job Requirements

four year bachelor's degree from an accredited college or university with a concentration in business administration, public administration, transportation management or related field
minimum of ten years of management experience
minimum of ten years in public transportation operations or related experience
minimum of five years of supervisory experience in transit, operations or logistics
labor and union negotiations expertise
full understanding of dispatch, scheduling, driver recruitment and safety, DOT and FTA compliance
proficiency in MS Office
strong analytical skills
strong written and verbal communication skills
high degree of multi-tasking skills

Job Qualifications

Bachelor's degree in business administration, public administration, transportation management, or related field
minimum of ten years of management experience
minimum of ten years in public transportation operations or related experience
minimum of five years supervisory experience in transit, operations, or logistics
labor and union negotiation expertise
strong understanding of dispatch, scheduling, driver recruitment and safety
knowledge of DOT and FTA compliance
proficiency in MS Office
strong analytical, written, verbal communication and multi-tasking skills
ability to fulfill additional duties based on contract requirements

Job Duties

Manage customer relations through direct contact and outreach programs
identify, select, train, and mentor location staff
communicate effectively and frequently with location staff and support teams
oversee vehicle maintenance plans and ensure fleet availability
oversee safety and training programs to ensure compliance with company and regulatory requirements
maintain routine client contact to exceed expectations
conduct periodic departmental audits
review key operational metrics daily, weekly, and monthly
manage location financial metrics continuously and develop action plans
implement and adhere to company policies
interact with committee to improve policies and programs
participate in labor and employee relations activities
support contract renewals
create and present annual budgets