General Manager

Wawa, Inc. is a renowned convenience store and foodservice retailer known for its commitment to quality, customer satisfaction, and community engagement. Founded in 1964 and headquartered in Pennsylvania, Wawa has grown into a beloved brand across the Mid-Atlantic region with hundreds of stores delivering fresh coffee, hoagies, and a wide variety of convenience items. The company prides itself on its strong company culture, valuing its Associates as the key drivers of success and striving to create an inclusive and supportive work environment. Wawa combines innovation with tradition, and its mission centers on making life a little better every day, one smile, one hoagie, or one customer experience at a time. Wawa also offers comprehensive benefits and career growth opportunities, reflecting its dedication to supporting its team members personally and professionally.

As the General Manager (GM) at Wawa, you will hold the ultimate leadership role within an individual store, ensuring that the operation not only meets but exceeds performance goals and delivers a superior customer experience. This position requires an individual who is passionate about leadership, team development, and operational excellence. You will be tasked with setting the vision and direction for the store, driving results through meticulous oversight of daily activities, financial management, and compliance, as well as inspiring and developing your team to perform at their highest potential. Your role is integral in fostering a collaborative and inclusive culture where both customers and Associates feel valued and motivated.

Your responsibilities will encompass overseeing store safety, service quality, and operational efficiency, managing financial performance including cost control and inventory management, and ensuring adherence to company standards and regulatory requirements. You will consistently analyze business trends, develop actionable plans, and lead initiatives that promote continuous improvement. A key component of your role will involve championing new company programs and communicating the rationale behind them to ensure successful adoption and lasting impact.

In addition to operational leadership, your focus will be on building a high-performing team through effective hiring, training, coaching, and performance management. Promoting talent development and supporting ongoing learning are essential aspects of this role. You will strategically manage staffing to ensure the store is well-covered in its 24/7 environment, while also addressing customer feedback proactively to enhance their shopping experience.

This role offers a competitive salary range of $70,000 to $85,000 annually, commensurate with experience and location, along with eligibility for monthly bonus incentives. Wawa also provides extensive benefits that include medical, dental, vision, mental health, an Employee Stock Ownership Plan (ESOP), 401(k) with matching, education assistance, paid parental leave, store discounts, paid time off, flexible schedules, and wellness programs. The company is committed to diversity, equity, and inclusion and offers reasonable accommodation for applicants and associates as required by law. Joining Wawa as a General Manager means becoming part of a winning team dedicated to personal growth, teamwork, and delivering memorable customer experiences while advancing your career within a respected and mission-driven organization.