Wingstop logo

General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $25.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
short-term disability
long-term disability
vacation
holiday
Life insurance

Job Description

Wingstop is a leading quick-service restaurant known for delivering a bold flavor experience with fresh, made-to-order wings since its inception in 1994. With a rich history of serving craveable food and providing excellent guest service, Wingstop has grown to become a popular destination for wing lovers across the country and beyond. More than just a restaurant, Wingstop embodies a fun, fast-paced, and energetic brand culture that encourages employees to be part of an exciting flavor movement. Each team member, from line cooks to leadership roles, plays a vital part in upholding the company’s mission to serve the world great food with even better service.\n\nWingstop is currently seeking a full-time General Manager to join its Ontario, CA location. The General Manager role is pivotal as it acts as the heartbeat of the restaurant, directly influencing operational success and guest satisfaction. As a General Manager, you will lead a dynamic team to deliver outstanding service, flavorful food, and maintain top-notch restaurant standards. This role requires a hands-on leader who can inspire their team, manage daily store operations efficiently, and uphold the company’s commitment to excellence. The position offers a competitive hourly pay rate of $25, ensuring fair compensation aligned with local standards.\n\nThe General Manager will be responsible for creating a culture of motivation and support, enabling the team to grow professionally while driving business performance. Key focuses include managing staffing and scheduling, overseeing inventory control, ensuring food safety compliance, and maintaining store cleanliness and operational standards. Additionally, the General Manager will be tasked with achieving sales goals, managing food and labor costs, and finding innovative ways to enhance profitability. This role demands the ability to problem-solve effectively under pressure and uphold a positive environment reflecting Wingstop’s bold and inviting brand energy.\n\nIn terms of scheduling, General Managers are expected to maintain a consistent presence during critical business hours, including opening, mid-day, and closing shifts, with flexibility to adjust as needed to meet operational demands. They must ensure that team schedules comply with all applicable labor laws and are submitted timely to support smooth operations. Beyond managing the day-to-day, the General Manager plays a crucial role in fostering a high-performing workplace where every shift is an opportunity to make a lasting impact on both team members and guests. This position is physically demanding, requiring the ability to lift significant weight and remain active throughout the shift, reflecting the fast-paced nature of the restaurant industry. Wingstop values diversity and equal opportunity, ensuring a welcoming hiring process and workplace for all candidates. This career opportunity combines leadership, operational expertise, and a passion for delivering exceptional dining experiences in a thriving, flavorful environment.

Job Requirements

  • High school diploma or equivalent
  • Proven restaurant management experience
  • Strong leadership and communication skills
  • Ability to manage budgets and control costs
  • Problem-solving ability in fast-paced environments
  • Reliable and committed to guest service
  • Flexible availability including nights weekends and holidays
  • Ability to stand and walk for extended periods
  • Ability to lift and carry up to 50 pounds
  • Ability to perform repetitive motions and physical labor tasks
  • Compliance with local labor laws

Job Qualifications

  • Proven restaurant management experience
  • Strong leadership communication and organizational skills
  • Ability to manage budgets and control costs effectively
  • Problem-solving skills and ability to work in a fast-paced environment
  • Reliable and committed to delivering exceptional guest service
  • Flexible availability including nights weekends and holidays

Job Duties

  • Lead your team with confidence and positivity creating a culture where everyone feels motivated supported and part of the mission
  • Own all aspects of daily operations from staffing and scheduling to inventory management and food safety
  • Ensure guests receive outstanding service and perfect flavor every time they visit
  • Develop and train team members so they can grow into their potential and deliver consistent results
  • Drive sales manage labor and food costs and find smart ways to maximize profitability
  • Problem-solve on the fly stay calm under pressure and turn challenges into opportunities
  • Maintain Wingstop standards of excellence in cleanliness service and execution
  • Foster a fun fast-paced and high-performing environment that reflects the bold energy of our brand

Job Criteria

Experience

Mid Level (3-7 years)


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