General Manager

Wawa, Inc. is a well-established and reputable company known primarily for its expansive chain of convenience stores and gas stations across the United States. With a commitment to providing customers with quality food, beverages, fuel, and a superior retail experience, Wawa has grown into a trusted name in the convenience store industry. The company's focus centers not only on delivering excellent products and services but also on fostering a positive and inclusive workplace environment for its associates. As a company recognized for innovation and community engagement, Wawa offers a dynamic and supportive setting where employees can thrive and grow their careers.

Wawa is currently seeking a highly motivated and experienced General Manager (GM) to lead one of its store locations. The General Manager acts as the ultimate leader within the store, responsible for setting the vision, driving results, and inspiring the team on a daily basis. This role is integral to the company's success as it encompasses overseeing daily operations, store profitability, team development, and ensuring exceptional customer satisfaction. The GM will take full ownership of everything from operational compliance to financial performance, enabling the store to thrive in a competitive market.

The General Manager will be tasked with executing strategies that enhance store efficiency and safety, compliance with audits and policies, and operational excellence. They will hold accountability for meeting or surpassing performance targets by analyzing financial reports, managing inventory, controlling costs, and minimizing waste. Additionally, they must stay proactive in recognizing market and trend shifts, collaborating with peers to implement action plans that promote optimal business results.

Leadership is a cornerstone of this role. The GM will foster a collaborative and inclusive team culture focused on motivation, achievement, and superior customer service. They will be responsible for hiring, training, and developing a high-performing team through coaching, performance management, and ongoing feedback. Talent management, formal training programs, and strategic scheduling in a 24/7 environment are all vital aspects that ensure adequate store coverage and operational readiness.

The General Manager also serves as a champion of company initiatives. They will communicate the rationale behind important changes, ensuring successful adoption of new programs and continuous improvement efforts. Customer satisfaction is paramount, and the GM must actively respond to customer feedback, resolve issues expediently, and develop strategies to consistently exceed expectations.

The position offers a projected salary range of $70,000 to $85,000, commensurate with experience, location, and position specifics. Associates in this role are also eligible for monthly bonus incentives, highlighting the company's commitment to rewarding performance. Wawa provides extensive benefits including medical, dental, vision, mental health support, stock ownership plans, 401(k) with matching, education assistance, paid time off, paid parental leave, and access to wellness programs. The company prides itself on inclusivity and equal opportunity employment, maintaining a respectful and fair work environment for all associates, irrespective of any protected characteristics.