Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Job Description
Ulta Beauty, traded on NASDAQ as ULTA, stands as the largest beauty retailer in North America and the premier destination for cosmetics, fragrance, skincare, hair care products, and salon services. With a commitment to bringing possibilities to life through the power of beauty, Ulta Beauty offers an expansive range of over 25,000 products from about 500 renowned and emerging beauty brands, spanning various categories and price points. This includes Ulta Beauty's exclusive private label, making it a one-stop-shop for beauty enthusiasts seeking quality and variety. Each store also features a full-service salon that provides specialized hair, skin, brow, and makeup services, ensuring an elevated and comprehensive beauty experience. Ulta Beauty is not only deeply passionate about beauty and artistry but also about fostering an inclusive, engaging, and growth-oriented work environment.
The General Manager (GM) at Ulta Beauty plays a crucial leadership role responsible for driving the mission, vision, and values of Ulta Beauty through creating and nurturing a high-performing team dedicated to achieving consistent top-line sales growth in the store, including the salon. The GM manages a team of managers who oversee daily retail and service operations, focusing on sales performance, guest services, and effective expense management. This role demands a strategic leader who excels in operational excellence, talent acquisition, development, and compliance with standard operating procedures.
The General Manager will champion a culture of accountability, driving store profitability through diligent oversight of sales, payroll, and inventory shrinkage parameters. They employ forecasting and budgeting tools to schedule and manage resources optimally, while continuously addressing challenges revealed by financial reports and audits to meet company goals. Beyond business operations, the GM engages directly with guests by performing makeup applications, skincare analyses, and product demonstrations to enrich the customer service experience.
People leadership is a cornerstone of this role. The GM is tasked with attracting, hiring, and retaining diverse top talent, fostering an inclusive work environment that motivates and engages staff. They are responsible for addressing policy issues, coaching and training team members, conducting performance reviews, and implementing development plans that align with Ulta Beauty's objectives. The General Manager ensures all team members participate in ongoing professional development to enhance skills and sales performance.
On process management, the GM ensures strict adherence to company policies, procedures, dress codes, and safety standards. They utilize scheduling and task management tools to coordinate store operations efficiently, safeguard company assets, and minimize losses through rigorous inventory control. They champion continuous improvement by promoting new company initiatives and technologies and communicating business trends to field leadership.
This full-time, flexible position requires availability for days, evenings, weekends, holidays, and occasional travel for corporate meetings. Ideal candidates bring 3 to 5 plus years of retail management experience along with strong financial acumen, leadership capabilities, and proficiency with technology systems. Exceptional communication, organizational, and interpersonal skills are essential to thrive in this dynamic role. Ulta Beauty promotes a culture where diversity is celebrated and all qualified individuals, including those with criminal histories, are encouraged to apply, reflecting its commitment to inclusive employment practices. Joining Ulta Beauty as a General Manager means becoming a part of a passionate community dedicated to transforming the world one shade, one lash, one cut at a time, making every beauty experience uniquely powerful and exhilarating.
The General Manager (GM) at Ulta Beauty plays a crucial leadership role responsible for driving the mission, vision, and values of Ulta Beauty through creating and nurturing a high-performing team dedicated to achieving consistent top-line sales growth in the store, including the salon. The GM manages a team of managers who oversee daily retail and service operations, focusing on sales performance, guest services, and effective expense management. This role demands a strategic leader who excels in operational excellence, talent acquisition, development, and compliance with standard operating procedures.
The General Manager will champion a culture of accountability, driving store profitability through diligent oversight of sales, payroll, and inventory shrinkage parameters. They employ forecasting and budgeting tools to schedule and manage resources optimally, while continuously addressing challenges revealed by financial reports and audits to meet company goals. Beyond business operations, the GM engages directly with guests by performing makeup applications, skincare analyses, and product demonstrations to enrich the customer service experience.
People leadership is a cornerstone of this role. The GM is tasked with attracting, hiring, and retaining diverse top talent, fostering an inclusive work environment that motivates and engages staff. They are responsible for addressing policy issues, coaching and training team members, conducting performance reviews, and implementing development plans that align with Ulta Beauty's objectives. The General Manager ensures all team members participate in ongoing professional development to enhance skills and sales performance.
On process management, the GM ensures strict adherence to company policies, procedures, dress codes, and safety standards. They utilize scheduling and task management tools to coordinate store operations efficiently, safeguard company assets, and minimize losses through rigorous inventory control. They champion continuous improvement by promoting new company initiatives and technologies and communicating business trends to field leadership.
This full-time, flexible position requires availability for days, evenings, weekends, holidays, and occasional travel for corporate meetings. Ideal candidates bring 3 to 5 plus years of retail management experience along with strong financial acumen, leadership capabilities, and proficiency with technology systems. Exceptional communication, organizational, and interpersonal skills are essential to thrive in this dynamic role. Ulta Beauty promotes a culture where diversity is celebrated and all qualified individuals, including those with criminal histories, are encouraged to apply, reflecting its commitment to inclusive employment practices. Joining Ulta Beauty as a General Manager means becoming a part of a passionate community dedicated to transforming the world one shade, one lash, one cut at a time, making every beauty experience uniquely powerful and exhilarating.
Job Requirements
- Work a flexible, full-time schedule including days, evenings, weekends, and holidays
- Must be available to close the store at least once per week
- Attend corporate meetings and conferences with potential travel
- Maintain valid ID for airline travel
- Ability to continuously walk, bend, reach, lift up to 25 lbs, and move throughout the store
- Prior retail management experience
- Knowledge of Ulta Beauty policies and safety standards
- Proficient in technology tools for scheduling and inventory management
- Strong leadership and communication skills
Job Qualifications
- Bachelor's degree preferred
- 3-5+ years of fast-paced retail management or relevant work experience
- Successful financial management including driving sales, interpreting data, managing budgets and controlling expenses
- Proven retail management experience with inventory monitoring and operational excellence
- Experience in leadership management including talent attraction and development
- Proficiency with Point of Sale systems, Microsoft Office, and Apple devices
- Excellent written and verbal communication
- Strong collaboration and interpersonal skills
- Strong organizational skills
- Ability to adapt and use good judgment under pressure
Job Duties
- Promote a culture of accountability to meet or exceed retail and service sales goals including guest loyalty and payroll
- Drive company profitability through operational excellence, top-line sales growth, and expense control
- Leverage store forecast and payroll budgets to maximize productivity and achieve sales goals
- Address financial and operational issues identified through reporting and audits
- Perform makeup applications, skincare analysis, and product demonstrations to drive guest service experience
- Attract, hire, and retain a diverse team of top talent
- Lead training, coaching, and performance reviews to develop team and drive sales performance
- Ensure compliance with company policies, procedures, and dress code
- Schedule associates effectively to provide exceptional guest experience and reduce loss
- Manage inventory control processes and theft reporting
- Promote a culture of teamwork and open communication
- Utilize company programs and tools to drive store improvements
- Regularly communicate business trends and opportunities to field leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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