General Manager

Tulare, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $134,000.00 - $158,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

competitive salary

Retirement Plan

Professional development opportunities

Employee assistance program

Job Description

MV Transportation is a leading provider in the transportation industry, dedicated to offering exceptional transit services through its extensive network of operations. With a strong commitment to safety, reliability, and customer satisfaction, MV Transportation operates under numerous contracts across various regions, including California. The company emphasizes compliance with contractual obligations and regulatory standards while fostering a supportive and inclusive work environment. Recognized for its dedication to employee growth and community engagement, MV Transportation strives to deliver seamless transit solutions that meet the needs of local agencies and the public alike.

The role of General Manager at MV Transportation is pivotal in overseeing and directing the operations of assigned locations to ensure consistent achievement of annual business goals. This full-time position commands a crucial leadership presence, managing daily operations associated with transportation contracts to uphold company procedures and contracting agency policies. The General Manager is responsible for maintaining high standards in customer relations, staff training and mentorship, vehicle maintenance, and adherence to safety and regulatory requirements.

Key responsibilities include managing customer outreach programs to enhance service satisfaction, selecting and developing competent location staff, and maintaining continuous communication with teams to align operational objectives. Oversight of fleet maintenance and safety training programs ensures that all vehicles meet availability and compliance standards, supporting smooth and safe transit services. Routine audits, financial management, and metrics review are essential to monitor performance, identify areas of improvement, and develop action plans to meet operational, safety, and financial targets.

The role entails active participation in labor relations and policy committees to foster positive changes within the company framework, as well as contributing to contract renewal preparations by providing critical insights and budget proposals. This position demands strong leadership, strategic thinking, and effective multitasking, with a salary range of $134,000 to $158,000, reflecting the level of expertise required for successful management in a dynamic transit environment.

Job Requirements

College degree or equivalent business management experience
Management experience required
Minimum of five years of comprehensive experience in operations management
Seven years of management or supervisory experience in a transit environment
Knowledge of Trapeze scheduling software
Expertise in labor/union negotiations and expenses
Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
Proficiency in MS Office
Strong analytical skills
Strong written and verbal communication skills
High degree of multi-tasking skills

Job Qualifications

College degree or equivalent business management experience
Management experience required
Minimum of five years of comprehensive experience in operations management and a combination of seven years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software
Expertise in labor/union(s) negotiations and expenses
Full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance
Proficiency in MS Office
Strong analytical skills
Strong written and verbal communication skills
High degree of multi-tasking skills
Additional duties/responsibilities based upon individual contract requirements

Job Duties

Effectively manage customer relations through both direct contact and outreach programs
Identify, select, train and mentor location staff
Effectively and frequently communicate with location staff and support team members
Oversee vehicle maintenance plan and ensures fleet availability to meet service requirements
Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements
Maintain client contact routinely to meet or exceed expectations
Conduct periodic departmental audits
Daily, weekly and monthly review of key operational metrics
Ensure that all location financial metrics are managed continuously, exceptions are reported and action plans are developed to ensure the location meets it financial, safety and operational expectations
Implement, promote and adhere to company policies and procedures
Interact with bridges committee to effectuate positive changes to policies, procedures and programs
Participate in location(s) labor and employee relations activities
Provide insight and information to support location(s) contract renewals
Create and present location(s) annual budget