General Manager

South Bend, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $70,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

competitive compensation

health and welfare benefits

401(k) with Company Match

flexible scheduling

Opportunity for development

career growth

Paid Time Off

Job Description

Bob Evans Restaurants, LLC is a renowned family dining restaurant chain that prides itself on delivering high-quality farm-fresh food to its guests. Established with a deep-rooted commitment to communities and a passion for excellence, Bob Evans has become synonymous with America’s farm-fresh dining experience. The company emphasizes attentive service, perfect presentation, and a welcoming environment that promotes warmth and hospitality. Known for its rich heritage and commitment to quality, Bob Evans continues to grow while nurturing a culture focused on employee engagement and customer satisfaction. The company offers competitive salaries, local market-based pay up to $70,000 annually depending on experience and geographic location, along with excellent benefits like 401(k) plans with employer matching.

The role of General Manager at Bob Evans is vital to the successful operation of each restaurant. This fast-paced position requires strong leadership and management skills to oversee daily operations and staff fairly and with precision. The General Manager is responsible for enforcing company policies, mentoring and developing team members, and ensuring guests have an exceptional dining experience. This includes managing financial performance by driving sales, controlling costs, and meeting profitability goals. The General Manager plays a crucial role in shaping the restaurant culture, fostering employee engagement, and maintaining a safe and compliant working environment. This position offers early close hours, no late nights, and supports a healthy work-life balance, along with career growth opportunities and flexible scheduling. Joining Bob Evans means becoming part of a team that values respect, dedication, and pride in serving farm-fresh food with excellence and care.

Job Requirements

High school diploma or equivalent
prior leadership role experience
4-6 years in family, fast-food, or casual dining restaurant experience
knowledge of state laws related to alcohol service where applicable
excellent communication skills
strong interpersonal skills
strong planning and organization skills
dedication to guest satisfaction
excellent computer literacy
strong analytical and problem-solving skills
exceptional team building skills
basic business math and accounting skills
ability to multitask
professional appearance
availability for varied shifts including weekends

Job Qualifications

High school diploma or equivalent
prior leadership experience required
4-6 years of experience in family, fast-food, or casual dining restaurant preferred
college or culinary schooling preferred
excellent communication skills
strong interpersonal and conflict resolution skills
strong planning and organization abilities
dedication to exceptional guest service
proficient computer skills
analytical and problem-solving skills
team building capability
basic business math and accounting knowledge
ability to manage multiple projects
role model in employee appearance and presentation
ability to work various shifts and weekends

Job Duties

Manage daily restaurant operations in accordance with company policies and applicable laws
recruit, interview, hire, and train employees
plan, assign, and direct work
appraise performance and discipline employees including terminations
address complaints and resolve problems
shape the restaurant culture to ensure high employee engagement
coach and mentor team members to ensure success and guest satisfaction
model professional behavior and create a hospitable atmosphere
communicate sales performance and drive sales-building activities
maximize table turnover and sales per guest
meet and greet guests and handle food quality and service issues
maintain efficient operations with appropriate cost controls
ensure compliance with OSHA, health, and safety codes
enforce safe work behaviors and maintain a safe environment
monitor daily activities to ensure food quality and cleanliness
control day-to-day operations including cash control, inventory, and scheduling
manage food, labor, and carryout costs
oversee proper use of restaurant equipment and facility upkeep
perform other duties as assigned