Job Overview
Benefits
Health Insurance
no strict dress code
Job Description
The Finch is a modern fine dining restaurant that artfully blends timeless style with a fresh, contemporary approach to hospitality. Nestled at the intersection of fun and refined taste, The Finch offers a unique dining experience where cold drinks meet bold flavors in an atmosphere that is both sophisticated and inviting. Designed to cater equally to relaxed casual encounters and formal dining events, The Finch serves as both a culinary oasis and a social hub, welcoming guests into a space filled with culinary craftsmanship and casual sophistication. Known for its stylish ambience and exceptional service, The Finch has become a favored destination for a wide range of patrons seeking quality cuisine paired with excellent hospitality. The name "The Finch" symbolizes a charm and gathering, much like a flock of finches, making it a place where people come together to enjoy memorable dining experiences.
We are currently seeking a dedicated and experienced Restaurant Manager to lead our team and oversee all aspects of restaurant operations. This role is integral to maintaining the restaurant’s high standards in customer service, profitability, and overall operational excellence. As Restaurant Manager, you will be expected to motivate and inspire our staff to consistently deliver superior customer service in a fast-paced, dynamic environment. By effectively managing both front-of-house and back-of-house activities, you will ensure the smooth day-to-day functioning of the restaurant.
Key responsibilities involve maintaining high production and quality standards in both food preparation and customer service, managing staffing by assisting in the hiring and scheduling of cooks and wait staff, and upholding compliance with health and safety regulations. Your leadership will help create a positive workplace culture, particularly during busy service periods, ensuring that guests have pleasant and memorable dining experiences. Furthermore, you will have a pivotal role in controlling operational costs, reducing waste, and enhancing the restaurant’s public image through innovative branding and community engagement strategies.
Alongside operational oversight, you will manage customer relations, promptly and effectively addressing any concerns to maintain satisfaction and loyalty. You will also regularly review product quality, explore new vendor options, and ensure all aspects of the restaurant meet rigorous safety and sanitation standards. Your role will extend to training new and existing employees on best practices, implementing operational policies that ensure the restaurant’s future success, and creating detailed financial reports to guide strategic decisions.
This full-time position offers a rewarding opportunity to be part of an exciting and evolving dining establishment that values creativity, quality, and community connection. If you are a passionate leader with strong back-of-house management experience and a commitment to excellence in hospitality, The Finch invites you to join our team and help us continue to build on our reputation as a charming and sophisticated dining destination.
We are currently seeking a dedicated and experienced Restaurant Manager to lead our team and oversee all aspects of restaurant operations. This role is integral to maintaining the restaurant’s high standards in customer service, profitability, and overall operational excellence. As Restaurant Manager, you will be expected to motivate and inspire our staff to consistently deliver superior customer service in a fast-paced, dynamic environment. By effectively managing both front-of-house and back-of-house activities, you will ensure the smooth day-to-day functioning of the restaurant.
Key responsibilities involve maintaining high production and quality standards in both food preparation and customer service, managing staffing by assisting in the hiring and scheduling of cooks and wait staff, and upholding compliance with health and safety regulations. Your leadership will help create a positive workplace culture, particularly during busy service periods, ensuring that guests have pleasant and memorable dining experiences. Furthermore, you will have a pivotal role in controlling operational costs, reducing waste, and enhancing the restaurant’s public image through innovative branding and community engagement strategies.
Alongside operational oversight, you will manage customer relations, promptly and effectively addressing any concerns to maintain satisfaction and loyalty. You will also regularly review product quality, explore new vendor options, and ensure all aspects of the restaurant meet rigorous safety and sanitation standards. Your role will extend to training new and existing employees on best practices, implementing operational policies that ensure the restaurant’s future success, and creating detailed financial reports to guide strategic decisions.
This full-time position offers a rewarding opportunity to be part of an exciting and evolving dining establishment that values creativity, quality, and community connection. If you are a passionate leader with strong back-of-house management experience and a commitment to excellence in hospitality, The Finch invites you to join our team and help us continue to build on our reputation as a charming and sophisticated dining destination.
Job Requirements
- High school diploma or equivalent
- Proven experience in restaurant management
- Experience in back of the house operations
- Knowledge of health and safety regulations
- Strong leadership capabilities
- Ability to handle customer complaints effectively
- Excellent organizational skills
- Ability to work in a fast-paced environment
Job Qualifications
- Proven experience as a restaurant manager
- Strong leadership and motivational skills
- Back of the house management experience
- Excellent customer service skills
- Ability to manage budgets and financial reporting
- Knowledge of health and safety regulations
- Strong organizational and multitasking abilities
- Experience in staff training and development
- Good communication and interpersonal skills
Job Duties
- Coordinate daily front of the house and back of the house restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant's good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g., discounts and social media ads)
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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