Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training program
Career advancement opportunities
Job Description
Our company is a leading establishment in the fast casual dining industry, with a strong commitment to delivering exceptional customer experiences and maintaining high standards of quality and operational excellence. As a recognized brand known for its vibrant culture and dedication to customer satisfaction, we pride ourselves on fostering a positive work environment where leadership, teamwork, and continuous growth are paramount. We operate multiple locations, each focused on creating a welcoming atmosphere and serving high-quality food with great service. Our goal is to empower our teams, invest in their development, and ensure our customers leave with memorable experiences that encourage them to return.
We are currently seeking a motivated and passionate General Manager to join our team. The General Manager will play a crucial role in overseeing the day-to-day operations of their assigned restaurant location and managing a team of dedicated staff members. This position requires a person who exemplifies strong leadership skills, a robust work ethic, and a genuine passion for the brand's culture and standards. The General Manager understands that operational efficiency directly influences customer satisfaction, and through their guidance, they enable the team to consistently meet and exceed service expectations.
The ideal candidate will be a thoughtful decision-maker focused on helping team members thrive and grow professionally. They will be responsible for enforcing company policies, achieving sales and profit goals, managing costs, and ensuring compliance with food safety and cleanliness standards. This role demands a balance of strategic oversight and hands-on leadership to maintain smooth operations and foster a positive and productive work environment.
The General Manager will lead by example, providing coaching and constructive feedback to staff, identifying opportunities for improvement, and implementing effective marketing promotions to drive customer engagement and sales growth. Additionally, the General Manager is expected to be involved in community activities, enhancing the company’s local presence and reputation. Candidates must be prepared to undertake an intensive Manager in Training program upon hire, which includes 8 to 10 weeks of comprehensive training at certified locations to fully prepare for the responsibilities ahead.
Overall, the General Manager will be the driving force behind their location's success, ensuring that each customer receives outstanding service and that operations run efficiently to maximize profitability. This is an exciting opportunity for those who are driven to lead, excel in a fast-paced environment, and contribute meaningfully to the company’s continued growth and success.
We are currently seeking a motivated and passionate General Manager to join our team. The General Manager will play a crucial role in overseeing the day-to-day operations of their assigned restaurant location and managing a team of dedicated staff members. This position requires a person who exemplifies strong leadership skills, a robust work ethic, and a genuine passion for the brand's culture and standards. The General Manager understands that operational efficiency directly influences customer satisfaction, and through their guidance, they enable the team to consistently meet and exceed service expectations.
The ideal candidate will be a thoughtful decision-maker focused on helping team members thrive and grow professionally. They will be responsible for enforcing company policies, achieving sales and profit goals, managing costs, and ensuring compliance with food safety and cleanliness standards. This role demands a balance of strategic oversight and hands-on leadership to maintain smooth operations and foster a positive and productive work environment.
The General Manager will lead by example, providing coaching and constructive feedback to staff, identifying opportunities for improvement, and implementing effective marketing promotions to drive customer engagement and sales growth. Additionally, the General Manager is expected to be involved in community activities, enhancing the company’s local presence and reputation. Candidates must be prepared to undertake an intensive Manager in Training program upon hire, which includes 8 to 10 weeks of comprehensive training at certified locations to fully prepare for the responsibilities ahead.
Overall, the General Manager will be the driving force behind their location's success, ensuring that each customer receives outstanding service and that operations run efficiently to maximize profitability. This is an exciting opportunity for those who are driven to lead, excel in a fast-paced environment, and contribute meaningfully to the company’s continued growth and success.
Job Requirements
- Upon hire or promotion into the General Manager role, you will enter into our Manager in Training program for 8-10 weeks (360 hours) to fully learn the position
- You will train at one of our certified training locations
- This may require travel depending on location
- Must successfully complete training before assuming role as a General Manager
- Restaurant management experience preferred
- Strong interpersonal relations, communication and organizational skills, leadership, supervisory skills, dependability, maturity
- Reliable transportation
- Must be able to work nights and weekends
- Extremely professional appearance
- Ability to work in a fast paced, ever-changing environment
- Take the initiative
- Excellent time management skills
- Ability to handle multiple tasks
- Demonstrated ability to creatively organize and expand business opportunities
- Desire to take ownership and increase weekly sales
- 50+ hour work week
- Must be able to lift up to 50 lbs
- Meet labor goals (determined by store sales)
- Meet food cost goals (determined by store sales)
- Be involved in the local community
- Must have a valid drivers license
Job Qualifications
- Restaurant management experience preferred
- Strong interpersonal relations, communication and organizational skills
- Leadership skills
- Supervisory skills
- Dependability
- Maturity
- Excellent time management skills
- Ability to work in a fast paced, ever-changing environment
- Demonstrated ability to creatively organize and expand business opportunities
- Desire to take ownership and increase weekly sales
Job Duties
- Identify and delegate responsibilities to management team and staff to ensure objectives are met and excellent service is consistently achieved
- Implement and enforce company policies and procedures
- Provide direction to management team and staff to achieve restaurant goals
- Consistently review operations and manage staff to identify any problems, concerns, and opportunities for improvement
- Provide coaching and feedback to employees and assess performance on an ongoing basis
- Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations
- Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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