McDonald’s logo

General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

15 days paid vacation
Education Assistance
Medical Coverage
dental coverage
vision coverage
short-term disability
long-term disability
Life insurance
accident insurance
Service awards
Employee Resource Connection

Job Description

This job posting is for a General Manager position at a McDonald's restaurant that is independently owned and operated by a franchisee, not McDonald's USA. This franchisee holds a license to use McDonald's logos, food products, and brand standards but operates as a separate company with full responsibility for staffing, hiring, firing, discipline, supervision, and scheduling of employees. McDonald's USA does not play any role in employment decisions or application processes at this restaurant.

The restaurant is part of the globally recognized McDonald's brand, which is known for its quick service, high-quality food, and commitment to customer satisfaction. The franchisee provides a workplace environment that values energy, purpose, and leadership development, encouraging employees to grow their careers through structured training, college tuition assistance, and other educational benefits. Working in this restaurant means being part of a team dedicated to delivering top-notch customer service and maintaining high standards of quality, cleanliness, and operational efficiency.

As a General Manager, you will be the driving force behind running a profitable, successful restaurant. Your role is crucial in ensuring that all McDonald's critical standards for Quality, Service, and Cleanliness are met consistently. This involves setting strategic goals for the restaurant in collaboration with your leader and developing actionable plans to achieve these goals. Leadership is a key component of this role, as you will oversee and guide a team of Department Managers, who are responsible for various operational areas within the restaurant. Your ability to coach, support, and hold these managers accountable directly influences the overall performance of the restaurant.

Additionally, you will be responsible for hiring, training, and developing Department and Shift Managers to ensure the restaurant has a strong leadership pipeline. It is essential that you possess previous experience managing high-volume locations, ideally within quick service restaurants, hospitality, or retail sectors. Candidates must be at least 18 years old to qualify for this managerial position.

The position offers a competitive compensation package, complemented by valuable benefits such as paid vacations, medical, dental and vision coverage, life and accident insurance, disability insurance, and employee recognition programs. You will also have access to Archways to Opportunity, an educational program that supports employees in earning high school diplomas, college tuition assistance, and English language classes.

This role goes beyond managing daily restaurant operations; it is about building your career, honing your leadership skills, and making a meaningful impact in a fast-paced, customer-focused environment. If you are motivated by growth, leadership, and delivering quality experiences to customers, this General Manager role at a McDonald's franchisee-operated restaurant could be the perfect opportunity for you. Make your move and join a team that values your contributions and supports your career advancement.

Job Requirements

  • must be 18 years or older
  • previous general manager experience
  • knowledge of quick service restaurant operations preferred
  • strong leadership abilities
  • excellent interpersonal skills
  • ability to work in a fast-paced environment
  • flexibility with scheduling

Job Qualifications

  • previous general manager experience running high volume locations
  • background in quick service restaurants, hospitality, or retail
  • strong leadership and coaching skills
  • ability to set goals and manage teams effectively
  • excellent communication and organizational skills

Job Duties

  • run a profitable restaurant
  • ensure the restaurant meets McDonald's standards of quality, service, and cleanliness
  • set restaurant goals and create plans to achieve them
  • lead and coach Department Managers
  • follow up on Department Managers' progress
  • provide coaching and direction to improve departments
  • hire and develop Department and Shift Managers

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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