Job Overview
Compensation
Salary
Range $55,000.00 - $60,000.00
Work Schedule
Flexible
Benefits
Bonuses for all employees
PTO
Frequent pay increases
Advancement opportunities
Tuition Reimbursement
flexible schedule
Employee Discounts
Job Description
This job opportunity is offered by a well-established restaurant chain known for its commitment to providing high-quality food and exceptional customer service. The company focuses on creating a welcoming environment for both customers and employees, valuing teamwork, professionalism, and growth. As a leader in the foodservice industry, it offers a range of career advancement opportunities, competitive pay, and a supportive workplace culture that encourages employee development and satisfaction. The company stands out by promoting a positive work environment where team members are motivated to excel and contribute to the company's ongoing success. This position is full-time and offers a competitive salary that reflects the responsibilities involved in managing daily operations, staff, and customer satisfaction.
The role available is that of a restaurant manager responsible for supervising daily restaurant operations and ensuring excellent guest experiences. The manager will be tasked with overseeing and guiding other managers and staff, ensuring adherence to company policies and procedures including labor and safety standards. This leadership position demands strong organizational skills, financial oversight abilities, and the capacity to handle customer service challenges effectively. Responsibilities include inventory management, scheduling, cash handling, staff development, and maintaining a professional and safe environment for both employees and customers. The manager will also act as the key point of contact for resolving customer complaints and ensuring that the restaurant meets its operational and financial goals. This role is pivotal in cultivating a positive culture, motivating the team, and upholding the company's high standards for food quality and service. Great communication skills, experience with POS systems, and a focus on accuracy and efficiency are essential for success in this position. The company provides bonuses, frequent pay increases, tuition reimbursement, and flexible scheduling to support employee growth and work-life balance.
The role available is that of a restaurant manager responsible for supervising daily restaurant operations and ensuring excellent guest experiences. The manager will be tasked with overseeing and guiding other managers and staff, ensuring adherence to company policies and procedures including labor and safety standards. This leadership position demands strong organizational skills, financial oversight abilities, and the capacity to handle customer service challenges effectively. Responsibilities include inventory management, scheduling, cash handling, staff development, and maintaining a professional and safe environment for both employees and customers. The manager will also act as the key point of contact for resolving customer complaints and ensuring that the restaurant meets its operational and financial goals. This role is pivotal in cultivating a positive culture, motivating the team, and upholding the company's high standards for food quality and service. Great communication skills, experience with POS systems, and a focus on accuracy and efficiency are essential for success in this position. The company provides bonuses, frequent pay increases, tuition reimbursement, and flexible scheduling to support employee growth and work-life balance.
Job Requirements
- Experience with POS systems and cash registers
- Basic computer knowledge
- Good math skills
- Excellent communication skills
- Ability to effectively resolve complaints
- Manager certificate is a plus
Job Qualifications
- Proven experience in restaurant management or similar leadership roles
- Strong leadership and staff management skills
- Excellent organizational and multitasking abilities
- Ability to analyze and control inventory and food costs
- Strong problem-solving and customer service skills
- Ability to work in a fast-paced environment
- Knowledge of health and safety regulations
- Experience with scheduling and labor management
- Strong communication and interpersonal skills
Job Duties
- Supervising that managers are using correct opening/closing procedures and are adhering to company and labor policies during their time with the managers
- Oversee that the managers and staff members are committing to their goal of order accuracy and exceptional guest service
- Supervise and control managers daily and weekly inventory as well as chicken counts and waste
- Ensure the management team controls their staff to ensure a professional, safe and orderly work environment
- Making sure the managers deal with any customer complaint in the correct fashion and takes over if the problem is unable to come to a resolution
- Help fill in a position while daily/weekly cleaning schedules are met so the other manager on duty can delegate work out to the crew
- Responsible for making weekly schedules and ensuring your labor goal is met
- Responsible for labor percentages
- Responsible for ensuring daily inventory is completed on all shifts
- Making sure all truck orders are being made appropriately to ensure it meets food cost goal
- Responsible for taking of or approval of weekly inventory and ensures accurate record keeping with accurate cost of goods
- Identifies and resolves issues with costs of goods discrepancies
- Responsible for recruiting, orienting, training, assigning, scheduling team members
- Responsible for all cash handling in store
- Works with the district manager to manage performance, including coaching, counseling, and disciplining team members
- Clearly communicates job expectations to the staff, plans, monitors, and reviews performance of employees
- plans and reviews compensation actions
- enforces policies and procedures
- Performs regular restaurant inspections to ensure the team is meeting standards
- Responsible for providing a great culture and environment within the staff
- Responsible for correcting service issues with grace, courtesy and with the goal of cultivating happy, returning customers
- Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures
- proper safety procedures, to include, but not limited to injury reporting, conducting meetings, equipment maintenance, etc., complying with health and legal regulations and maintaining security systems
- Responsible for the development of all in store managers
Job Location
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