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General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job posting is for a General Manager position at a restaurant that is owned and operated by an independent franchisee of McDonald’s. Unlike corporate roles directly employed by McDonald’s USA, this position is with a separate company that holds a license to use the McDonald’s brand, logos, and food products. The franchisee independently handles all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling, without involvement from McDonald’s USA. This distinction is important for applicants to understand as any decisions regarding their employment, interviews, or application processing are made solely by the franchisee employer.

Working as a General Manager in this McDonald’s franchise offers a unique opportunity to lead a high-volume quick service restaurant with a globally recognized brand name. The role involves managing all aspects of restaurant operations to ensure the highest standards of quality, service, and cleanliness are consistently met and exceeded. The General Manager is charged with running a profitable restaurant by setting goals in collaboration with senior leadership and creating actionable plans to achieve them. Success in this position requires strong leadership to guide and motivate a team of Department Managers, each responsible for different operational areas of the restaurant.

In addition to operational leadership, the General Manager plays a critical role in developing and coaching his or her management team to maximize their performance and align their efforts with the restaurant’s overall goals. Hiring and developing future Department and Shift Managers is also key to building a sustainable leadership pipeline that ensures long-term success. This role demands an energetic, purpose-driven, and highly motivated leader who embraces the fast-paced environment of a quick service restaurant and thrives on creating a positive and engaging workplace culture.

Ideal candidates for this position will have prior experience as a General Manager, particularly in high-volume quick service restaurant settings or comparable experience in hospitality or retail environments. Demonstrated ability to lead diverse teams, manage complex operations, and deliver exceptional customer experiences are essential. Additionally, candidates must be at least 18 years old, in accordance with employment regulations for management positions at corporate owned McDonald’s locations.

The company offers a rewarding career path with excellent benefits and career development opportunities. Employees have the flexibility to choose their work hours and pursue their education alongside their career growth. McDonald’s comprehensive Archways to Opportunity program supports educational advancement, including opportunities to earn a high school diploma, college tuition assistance, and English language classes.

General Managers enjoy competitive pay and a robust benefits package that includes paid vacations, paid holidays, sabbaticals, medical, dental, and vision insurance, disability coverage, life and accident insurance, and flexible spending accounts. The organization values work-life balance and invests in employee well-being through paid leaves of absence, service awards, adoption assistance, employee resource groups, and a matching gifts program.

This role is ideal for ambitious professionals who want a career in restaurant management with the backing of a reputable brand and comprehensive support systems. It is a chance to build managerial expertise, lead a dedicated team, and contribute meaningfully to a thriving business that delivers memorable food experiences to customers every day. If you are ready for a leadership challenge and the opportunity to make a significant impact within a respected franchise, this General Manager role could be the perfect fit. Make your move and start building a rewarding future today.

Job Requirements

  • must be at least 18 years old
  • prior experience as a General Manager in quick service or similar industries
  • ability to lead and develop management teams
  • strong organizational and planning skills
  • excellent interpersonal and communication skills
  • commitment to uphold McDonald’s customer standards
  • willingness to work flexible hours including weekends and holidays

Job Qualifications

  • previous General Manager experience in high volume quick service restaurants
  • experience in hospitality or retail management
  • strong leadership and team development skills
  • ability to manage multiple operational areas
  • excellent communication and coaching abilities
  • at least 18 years old
  • proven track record of achieving business goals and profitability

Job Duties

  • run a profitable restaurant that meets McDonald’s quality, service, and cleanliness standards
  • set restaurant goals with leadership and create plans to achieve them
  • lead a team of Department Managers and provide coaching and direction
  • follow up on Department Managers’ progress and improve Department performance
  • hire and develop Department and Shift Managers to build a strong leadership team
  • oversee staffing, scheduling, and employee supervision
  • ensure customer satisfaction and operational excellence

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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