
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,800.00 - $78,900.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
short term disability
long term disability
Job Description
InnVentures is a leading hotel management company with a rich history of over 40 years in the hospitality industry. Driven by an innovative and entrepreneurial spirit, InnVentures has built a culture centered around assembling teams that consistently produce winning results. The company operates over 75 hotels across more than 20 states, managing properties for some of the nation's largest Real Estate Investment Trusts (REITs) as well as a significant portfolio of individual and family-owned hotels. Known for its proven methods in management, development, and revenue maximization, InnVentures has earned a trusted reputation for operating major hotel brands efficiently and successfully.
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Job Requirements
- At least 5 years progressive experience in a hotel or a related field
- Or a 4-year college degree and at least 2 years of related experience
- Ability to exert up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly
- Maintain a warm and friendly demeanor at all times
- Effective communication skills both verbal and written
- Effective listening and problem-solving skills
- Ability to multitask and prioritize departmental functions
- Approach all encounters in an attentive, friendly, courteous and service-oriented manner
- Attend all hotel required meetings and trainings
- Participate in M.O.D. coverage as required
- Maintain high standards of personal appearance and grooming including wearing nametags
- Comply with InnVentures standards and regulations
- Ability to handle problems effectively including anticipating, preventing, identifying and solving problems
- Ability to understand and evaluate complex information and data
- Ability to maintain confidentiality of information
- Perform other duties as requested by management
Job Qualifications
- At least 5 years progressive experience in a hotel or a related field
- Or a 4-year college degree and at least 2 years of related experience
- Maintain a warm and friendly demeanor at all times
- Ability to effectively communicate both verbally and written
- Effective listening and understanding skills
- Ability to multitask and prioritize departmental functions
- Attend all hotel required meetings and trainings
- Must be effective in handling problems including anticipating, preventing, identifying and solving problems
- Ability to understand and evaluate complex information and data
- Ability to maintain confidentiality of information
Job Duties
- Interview, hire, train, support, coach and mentor the department managers and their teams
- Champion great service and empower your staff to take care of our guests
- Cultivate relationships with guests to develop loyalty and maintain a high level of satisfaction
- Apply problem solving skills to resolve guest and/or employee issues to their satisfaction
- Monitor daily tasks to ensure that all standard operating procedures are followed
- Assist with benefits administration, payroll and other human resources tasks including employee recognition and celebrations
- Support and contribute to the proactive sales efforts of the sales team on a continual basis
- Ensure that proper emergency procedures are communicated and followed, when necessary
- Conduct property inspections to ensure the hotel is a clean, safe and secure environment
- Plan for success and improvement with staff meetings, action plans and daily huddles
- Strategize with Revenue Management to maximize revenues and grow market share
- Prepare various financial reports for both management and owners
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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