General Manager

Norfolk, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $68,000.00 - $85,000.00

Work Schedule

Flexible

Day Shifts

Benefits

competitive pay

scholarships

flexible scheduling

meal discounts

Employee assistance program

Health Insurance

Dental Insurance

Vision Insurance

accident insurance

critical illness insurance

Disability insurance

legal plan

Career growth opportunities

Job Description

Smokey Bones is a renowned full-service restaurant chain specializing in authentic barbecue, award-winning ribs, and creating memorable dining experiences. With 63 locations across 16 states, Smokey Bones has established itself as a leader in the casual dining industry by delivering exceptional food and a vibrant atmosphere where guests can enjoy both lunch and dinner. The restaurant features a full bar that offers an extensive selection of bourbons, whiskeys, domestic and craft beers, and handcrafted cocktails, catering to a broad range of tastes. Smokey Bones emphasizes quality by slow-smoking and fire-grilling a variety of meats, providing dine-in, pick-up, online ordering, catering,... Show More

Job Requirements

Previous general manager experience
experience in a full-service restaurant with full bar
computer knowledge including Excel, Windows, POS
results driven
trustworthy and team oriented
ability to engage and develop team members
coach in adherence to company policies
passion for hospitality industry
focus on creating guest and employee experiences
able to stand for 10 hours
able to lift 50 lbs
proven track record of growing teams and managing multi-million dollar restaurant business
pre-employment screening required including drug test, criminal background check, and employment reference verification

Job Qualifications

Previous general manager experience in a full-service restaurant with a full bar
knowledge of computer systems including Excel, Windows, and POS
proven leadership and team development skills
strong business acumen and financial management experience
ability to coach and mentor staff
passion for hospitality and guest services
excellent communication and organizational skills

Job Duties

Coach teammates and managers on delivering excellent guest experience
anticipate, identify, and resolve guest service issues
positively interact with guests and solicit feedback
handle and follow up on guest concerns and escalate as necessary
oversee the maintenance and quality of restaurant facilities
model and teach company values and culture
facilitate training for new menu items and standards
write and approve schedules for management and departments
motivate managers and teammates to improve performance
deliver performance feedback and align disciplinary actions with HR
develop leadership skills in self and team
establish and communicate financial plans and sales strategies
forecast labor percentages and maintain restaurant budget
review sales trends and initiate business growth programs
conduct administrative duties in compliance with laws and company policies

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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