Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $179,000.00 - $240,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Maternity Leave
401k
Select Paid Holidays
paid leave accrual
Job Description
Chicago Hotel
Located in the vibrant heart of Chicago, the Omni Chicago Hotel stands as a beacon of luxury and exceptional hospitality on the world-renowned Magnificent Mile. Chicago, the third largest city in the United States, is famed for its stunning architecture, beautiful lakefront, and rich cultural offerings including world-class music, theater, dining, museums, sports, and shopping. The Omni Chicago Hotel, a prestigious 4-star property with 347 rooms, offers guests an unparalleled experience in this bustling metropolitan area. Positioned among high-end retail stores and in close proximity to popular tourist attractions, our hotel is committed to maintaining the highest... Show More
Located in the vibrant heart of Chicago, the Omni Chicago Hotel stands as a beacon of luxury and exceptional hospitality on the world-renowned Magnificent Mile. Chicago, the third largest city in the United States, is famed for its stunning architecture, beautiful lakefront, and rich cultural offerings including world-class music, theater, dining, museums, sports, and shopping. The Omni Chicago Hotel, a prestigious 4-star property with 347 rooms, offers guests an unparalleled experience in this bustling metropolitan area. Positioned among high-end retail stores and in close proximity to popular tourist attractions, our hotel is committed to maintaining the highest... Show More
Job Requirements
- Minimum 5 years experience as General Manager in a Four-Diamond hotel
- Experience managing labor relations in a union environment
- Proven leadership ability in upscale hotel or resort settings
- Strong financial acumen with experience managing P&L
- Exceptional communication and interpersonal skills
- Ability to motivate and develop large teams
- Willingness to work in downtown Chicago environment
- Commitment to uphold brand standards and exceptional guest service
Job Qualifications
- 5 years minimum experience as a General Manager or Resort Manager in an upscale environment
- Previous experience with labor relations/managing in a union environment required
- Previous experience in a resort environment with seasonal business fluctuations preferable
- Strong leadership skills
- Excellent communications skills
- Able to motivate team to provide best in class customer service
- 10+ years of P&L responsibilities
Job Duties
- Sets goals and expectations for direct reports
- Identifies leadership and fosters career development
- Inspires and motivates team to achieve operational excellence
- Creates a cohesive leadership team and positive business environment that consistently delivers results
- Develops deployment strategies to market property to continue to grow market share
- Supports the sales strategy by encouraging effective revenue management practices
- Reviews the STR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position
- Identifies key drivers of business success
- Reviews sales goals and strategies to ensure alignment with positioning and pricing
- Ensures sales and revenue engines are leveraged to drive RevPAR improvement year over year
- Ensures capital expenditure funds are being budgeted and deployed effectively and within program
- Holds staff accountable for successful performance in a positive manner
- Utilizes an open door policy
- Communicates a clear and consistent message regarding property goals to produce desired results
- Fosters associate engagement to providing excellent service
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures
- Hires executive committee team members who demonstrate strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operation
- Works collaboratively with Global Sales Offices to build and nurture strong relationships to aid the business objectives of the hotel
- Provides strategic direction and direct support to ensure the success of the group sales team
- Participates in daily Operations meetings to ensure strong and sustained interdepartmental communications, problem resolution and guest satisfaction
- Participates directly in risk management issues and prevention including legal and workers compensation
- Ensures accurate revenue, expense and labor forecasts and execution
- Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities
- Participates in member relations to facilitate retention and acquisition
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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