General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Hopdoddy is a dynamic and fast-growing restaurant company known for its commitment to high-quality food and exceptional guest experiences. As a full-service casual dining restaurant, Hopdoddy takes great pride in delivering fresh, handcrafted menu items and maintaining a vibrant and welcoming atmosphere for guests and team members alike. The company places a strong emphasis on leadership development, team member growth, and operational excellence, making it a great place for ambitious professionals looking to build a career in restaurant management. With a passion for community involvement and marketing innovation, Hopdoddy continues to expand its footprint while maintaining its core values of... Show More

Job Requirements

  • Team player with a sense of humor
  • High school diploma or equivalent required
  • Must demonstrate good math and communication skills
  • Minimum 3 years experience as a salaried manager in full service or fast casual restaurant
  • Demonstrated leadership skills including coaching, directing and motivating a team
  • Exposure to profit and loss and sales building highly desirable
  • Must be able to lift 30lbs frequently and up to 80lbs occasionally
  • Responsible for utilizing office and restaurant equipment
  • Ability to stand, bend, and walk the entire workday
  • Must be able to work under high degree of physical, mental and emotional stress
  • Must work efficiently in a fast-paced environment and make timely decisions

Job Qualifications

  • High school diploma or equivalent
  • Minimum 3 years experience as a salaried manager in full service or fast casual restaurant
  • Demonstrated leadership skills including coaching, directing and motivating a team
  • Exposure to profit and loss and sales building highly desirable
  • Good math and communication skills
  • Knowledge of job functions
  • Initiative
  • Adaptability and flexibility
  • Strong organization and planning skills
  • Analytical ability
  • Intermediate PC skills including Microsoft Office Suite, PowerPoint, Excel, Word and Outlook
  • Strong working relations and communication skills
  • Experience in team member development and leading people

Job Duties

  • Works with Head Trainer to ensure training materials are consistently and effectively used in team member training
  • Upholds GM training promises
  • Coaches, trains and develops restaurant team in all work areas
  • Provides tools, education and experience to perform job descriptions to standards
  • Ensures new team members attend orientation and sets up certified trainers
  • Follows up with team members and trainers and maintains accurate training records
  • Supports manager-in-training program
  • Analyzes own strengths and weaknesses and develops self-improvement plans
  • Supports leadership team development
  • Delivers profitability by managing cost of goods and labor productivity
  • Meets food and labor cost goals and ensures no unauthorized overtime
  • Holds Kitchen Manager accountable for product, labor and operating goals
  • Prepares accurate financial information and checks invoices
  • Conducts weekly inventories and executes action plans
  • Leads budget development, projections, goals and business plans
  • Controls daily safe, POS system and conducts audits
  • Makes accurate bank deposits
  • Ensures security practices
  • Supports leadership team in financial management
  • Follows administrative guidelines and maintains accurate records
  • Responsible for recruiting, hiring and final hiring decisions
  • Maintains personnel files and conducts performance reviews
  • Completes new hire forms and payroll records
  • Develops schedules matching sales forecasts
  • Manages disciplinary actions
  • Completes administrative duties timely
  • Promotes company culture and stays informed of marketing and competitive issues
  • Supports company initiatives and marketing programs
  • Creates sales building plans
  • Sets leadership example through conduct and energy
  • Ensures food is prepared according to standards and food safety procedures
  • Maintains proper staffing and operations
  • Oversees inventory and preventative maintenance
  • Provides warm hospitality and interacts with guests
  • Handles guest complaints proactively
  • Coaches team on guest service
  • Motivates team members and develops teamwork
  • Provides timely responses to team needs
  • Praises and coaches team regularly
  • Models personal excellence and consistency
  • Identifies problems and creates solutions
  • Maintains performance standards
  • Conducts leadership and team meetings
  • Communicates effectively
  • Performs walkthroughs and reviews shopper scores
  • Shows initiative and works efficiently
  • Remains composed under stress
  • Maintains a personal development plan
  • Conducts weekly one-on-one leadership meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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