General Manager

Mesa, AZ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Excellent compensation package
operational incentive plan eligibility
Exceptional benefit plan for eligible associates and family members
401K matching program for eligible associates
discounts with Crescent managed properties in North America for associates and family members

Job Description

The Westin Tempe at ASU is a premier, highly rated hotel located near Arizona State University, known for its busy and vibrant atmosphere. As part of the Crescent management group, this hotel prides itself on delivering exceptional guest experiences through dedicated service, a quality product, and a strong commitment to operational excellence. Catering to both business and leisure travelers, Westin Tempe offers a full-service hospitality environment with modern amenities suited for today’s discerning guests. The hotel emphasizes a culture of care and inclusion, championing the values of belonging, well-being, and career development for its associates. With a focus on holistic... Show More

Job Requirements

  • Minimum of 5 years' experience as a full-service hotel general manager
  • Minimum of 2 years' experience food and beverage is required
  • Lifestyle brand experience highly desired
  • Marriott experience is highly desired
  • Working knowledge of financial/accounting procedures is required

Job Qualifications

  • Minimum of 5 years' experience as a full-service hotel general manager
  • Minimum of 2 years' experience food and beverage is required
  • Lifestyle brand experience highly desired
  • Marriott experience is highly desired
  • Working knowledge of financial/accounting procedures is required

Job Duties

  • Perform administrative duties including reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc
  • Critically review reports of occupancy, revenue etc
  • Make judgments and implement changes to maximize profits
  • Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc
  • Formulate complex reports
  • Communicate with the public, staff, corporate office and owners
  • Interview, hire supervise and counsel department managers in the efficient operation of their respective area(s)
  • Meet with, develop and delegate improvement plans for operation and review performance of management team
  • Recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations
  • Participate in community affairs and maintain positive public image for Crescent and hotel
  • Meet with potential and current clients and promote hotel
  • Communicate both verbally and in writing to provide clear direction to staff
  • Physically tour and visually inspect property on a daily basis
  • Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel
  • Greet and maintain rapport with associates and customers
  • Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee
  • Appropriately handle associate issues in conjunction with Human Resources following Crescent policies
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job-related duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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