General Manager

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $105,000.00 - $135,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

performance-based incentives

competitive salary

Healthcare coverage

Comprehensive benefits package

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a premier location-based entertainment company with over 360 locations across North America. The company specializes in providing vibrant, experiential entertainment through bowling centers, amusements, water parks, and family entertainment centers. As a leading entertainment platform, Lucky Strike Entertainment also manages the Professional Bowlers Association, the major league of bowling, which has a passionate global fan base. This positions the company not just as an entertainment provider but as a key player in the sports and media landscape, appealing to diverse audiences who seek both fun and competitive experiences.

Lucky Strike Ent... Show More

Job Requirements

Bachelor's degree
5+ years of full-service restaurant management experience
Ability to work flexible shifts including weekends and holidays
Strong leadership and team management skills
Excellent problem-solving and troubleshooting abilities
Proficiency in financial planning and budget management
Excellent communication skills

Job Qualifications

Bachelor's degree
5+ years of management experience related to full-service kitchen, bar, restaurant, and food service operations
Basic business math and accounting skills
Strong analytical and decision-making skills
Strong team player
Exceptional people developer
Customer service professional
Knowledge of POS register systems
Solid communication skills

Job Duties

Help develop financial operational plans/budgets and monitor their performance to achieve center's financial goals, including driving food and beverage sales
Review and control labor costs and other expenses
Manage the day-to-day operations of the center, scheduling, planning, organizing, and communicating effectively with the team
Supervise and direct regular training for all staff members ensuring proficiency in guest service, food and beverage operations, loss prevention, and company standards
Manage multiple departments and conduct regular meetings with management team to review performance and adjust action plans
Maintain high staff morale and address center-level HR or loss prevention issues
Achieve and maintain guest service goals and resolve customer complaints appropriately
Oversee and expand the center's Food and Beverage program ensuring high quality and guest satisfaction
Work varying shifts including weekends, holidays, and extended workdays as needed

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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