General Manager

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $70,000.00 - $80,000.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Paid Time Off

healthcare

Competitive 401k match

Job Description

OTG is a renowned hospitality company that has transformed the airport dining and retail experience. Operating over 300 in-terminal dining and retail locations across 11 airports with more than 5,000 dedicated crewmembers, OTG serves millions of travelers annually. The company prides itself on creating unique and exceptional hospitality environments, pushing the boundaries of excellence within the fast-paced realm of airport concessions. OTG emphasizes innovation, quality, and guest satisfaction, setting new standards for airport food and retail services. Their work environment is dynamic and driven by teamwork, excellence, and a commitment to superior customer service. OTG offers its employees competitive compensation... Show More

Job Requirements

Degree in hospitality or culinary field preferred
Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
1 to 3 years of retail experience (convenience store) a plus
Proficient knowledge of P&L budgeting and forecasting
Strong culinary background and fine dining experience are a plus
Commitment to service of customers, crew, co-workers, and management
Demonstrated dependability, personal drive, and leadership, ability to lead by example
High level of integrity, work ethic, passion, and commitment to OTG values
Ability to train, delegate, coach, and aid in the development of crewmembers
Excellent verbal and written communication skills
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions

Job Qualifications

Degree in hospitality or culinary field is preferred
Minimum of 3 to 5 years of senior managerial experience in multi-unit concepts
1 to 3 years of retail experience (convenience store) a plus
Proficient knowledge of P&L budgeting and forecasting
Strong culinary background and fine dining experience are a plus
Commitment to service of customers, crew, co-workers, and management
Demonstrated dependability, personal drive, and leadership, ability to lead by example
High level of integrity, work ethic, passion, and commitment to OTG values
Ability to train, delegate, coach, and aid in the development of crewmembers
Excellent verbal and written communication skills

Job Duties

Promotes an attitude of pride, cooperation, and success in the unit
Accountable for the ordering process and overall unit budgets in the unit
Accountable for all cost and sales projections on a weekly basis
Ensure cost-effective and efficient staffing and adherence to labor budgets
Accountable for unit scheduling of managers as well as crewmembers
Provides leadership to the managers and crewmembers in the unit
Accountable for establishing and maintaining high standards for food quality and customer service
Directs the managers and crewmembers to achieve company standards
Administrates and follows-up management and crewmember training
Assigns and defines areas of responsibility for the managers, establishing and settling deadlines
Directs the team toward achieving the unit's financial goals
Maintains a positive work environment for both the management team and staff
Provides a workplace free from hazards, following all safety policies set forth by the company
Accountable for leading the recruitment of FOH staff
Accountable for knowing and understanding the crewmember handbook and CBA and communicating the OTG policies and procedures with consistency
Oversees CIBO Markets in assigned quadrants
Complete other tasks as assigned

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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