General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $103.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Education allowance
Employee Referral Program
Housing discount
friends and family hotel rates

Job Description

Onni Properties, LLC, commonly known as Onni, is a well-established real estate development company with over fifty years of experience in building vibrant communities across North America. Headquartered with offices in major cities including Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago, Onni prides itself on its commitment to quality, innovation, sustainability, and exceptional customer satisfaction. The company is renowned for its dedication not only to its residents and clients but also to fostering a positive and supportive environment for its employees and partners. With an expansive portfolio that includes residential, commercial, and hotel properties, Onni has become a trusted... Show More

Job Requirements

  • Minimum 7-10 years of progressive hotel management experience
  • At least 3 years in a senior leadership role at a mid-scale or extended-stay property
  • Proven track record in financial management
  • Demonstrated operational efficiency
  • Strong leadership and communication skills
  • Knowledge of property management systems and hotel technology platforms
  • Ability to work effectively in a fast-paced, competitive hospitality environment

Job Qualifications

  • Minimum 7-10 years of progressive hotel management experience including at least 3 years in a senior leadership role at a mid-scale or extended-stay property
  • Proven track record in financial management, operational efficiency, and guest satisfaction
  • Strong leadership, communication, and interpersonal skills with the ability to inspire teams
  • Knowledge of property management systems (PMS), revenue management, and hotel technology platforms
  • Ability to thrive in a fast-paced competitive Los Angeles hospitality market

Job Duties

  • Provide strategic leadership and direction for all hotel departments including Front Office, Housekeeping, Maintenance, Sales & Marketing, and Guest Services
  • Develop and implement operational policies, procedures, and service standards aligned with Level's brand promise
  • Ensure compliance with health, safety, and local regulatory requirements
  • Manage property performance metrics including occupancy, ADR, RevPAR, guest satisfaction, and profitability
  • Assist in developing annual budgets, forecasts, and business plans in collaboration with corporate leadership
  • Monitor financial performance, control costs, and drive revenue growth through effective sales and marketing strategies
  • Oversee vendor contracts, capital expenditures, and property maintenance to maximize ROI
  • Foster a culture of exceptional service ensuring every guest interaction reflects Level's standards
  • Proactively resolve guest concerns, monitor online reviews, and implement service enhancements
  • Oversee quality assurance programs to maintain high standards of service and accommodations
  • Recruit, train, and mentor department heads and staff promoting professional growth and engagement
  • Lead with accountability creating a positive work environment and culture of teamwork
  • Conduct regular performance reviews and implement training initiatives to support continuous improvement
  • Represent the property in the local community building relationships with partners, vendors, and stakeholders
  • Collaborate with corporate leadership to align property initiatives with overall brand goals

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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