Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
quarterly bonuses
Employee assistance program
Wellness Program
Educational development
Professional Development
Technology Reimbursements
Job Description
HHM Hotels is a distinguished hospitality company known for its commitment to delivering exceptional guest experiences and fostering a collaborative and innovative work environment. With a strong presence in the hotel industry, HHM Hotels emphasizes quality, safety, and operational excellence across its properties. The company prides itself on its values of capability, service, excellence, adaptability, and ownership, which guide its daily operations and long-term strategic goals. As a part of HHM Hotels, employees benefit from a supportive atmosphere that encourages professional growth and personal well-being, reflected in a comprehensive suite of benefits and development opportunities. HHM Hotels has established itself... Show More
Job Requirements
- Associate or bachelor’s degree in business, hospitality or a related field
- previous hotel management experience required
- availability to stand for extended periods, walk, push, lift up to 25 pounds, bend and reach, stoop, use fingers and hands, kneel, or crouch
- willingness to travel occasionally
Job Qualifications
- Associate or Bachelor’s Degree in Business, Hospitality or a related field
- previous hotel management experience
- strong leadership and mentoring skills
- excellent communication and interpersonal abilities
- proven track record in financial management and operational oversight
- commitment to guest satisfaction and service excellence
- ability to analyze performance metrics and implement corrective actions
- experience fostering team development and professional growth
Job Duties
- Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability
- set clear expectations and provide the guidance necessary to achieve exceptional performance
- ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
- continuously seek opportunities to enhance guest interactions and exceed expectations
- develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
- monitor financial performance through regular analysis and implement corrective actions as needed
- maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance
- implement best practices to uphold quality and safety standards
- foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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