General Manager

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $47,300.00 - $70,700.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

performance bonuses

Job Description

Ivy Hospitality is a respected management company known for operating select service and extended stay hotels that consistently deliver outstanding guest experiences. Committed to excellence, Ivy Hospitality emphasizes a culture rooted in core values that promote inclusivity, collaboration, and hands-on leadership. The company prides itself on maintaining high standards across all aspects of hotel operations, from financial performance to team engagement, ensuring that both guests and employees benefit from a positive environment.

The role of Hotel General Manager at Ivy Hospitality is a critical leadership position responsible for overseeing the comprehensive day-to-day operations of a select service and extende... Show More

Job Requirements

College or higher level education
Minimum of 3 years of progressive hotel management experience
Familiarity with select service and extended stay hotel operations
Strong leadership and team management skills
Excellent financial management and budgeting abilities
Effective communication skills
Ability to build collaborative relationships with various departments
Commitment to guest satisfaction and quality service
Knowledge of health safety and regulatory compliance
Hands-on leadership approach

Job Qualifications

Bachelor's degree in Hospitality Management Business Administration or related field preferred
Minimum of 3 years of progressive hotel management experience preferably within Hilton or Marriott brands
Proven leadership skills with ability to inspire and motivate a diverse team
Strong financial acumen and experience with budgeting forecasting and cost control
Excellent communication and interpersonal skills
Ability to work collaboratively with sales revenue and other hotel departments
Hands-on management style with commitment to delivering high-quality guest experiences

Job Duties

Oversee all hotel operations including front desk housekeeping maintenance and food and beverage if applicable
Ensure compliance with brand standards and Ivy Hospitality policies
Monitor and manage daily financial performance including budgeting forecasting and cost control
Effectively manage and control all operational expenses including labor overtime supplies enforce procurement guidelines and implement cost-saving strategies
Lead mentor and develop a team including Assistant General Managers Executive Housekeepers Maintenance Technicians and F and B staff
Foster a positive inclusive and collaborative work environment
Conduct regular performance reviews provide coaching and implement professional development plans
Ensure exceptional guest service standards are consistently met
Address and resolve guest complaints and issues promptly and effectively
Monitor guest feedback and implement improvements to enhance guest satisfaction
Collaborate with sales and revenue leaders to develop and execute strategies to maximize occupancy and revenue
Participate in local market sales activities and community events to promote the hotel
Analyze market trends and competitor performance to inform pricing and promotional strategies
Ensure the hotel complies with all local state and federal regulations
Implement and monitor health and safety protocols to ensure a safe environment for guests and staff
Maintain accurate records and documentation as required by law and company policy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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