Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
PTO
Sick Time
free services
Discounted services
Bonus opportunities
career advancement
Job Description
Restore Hyper Wellness - Happy Valley is a premier wellness franchise dedicated to delivering alternative health and wellness solutions through a retail platform. As part of the leading retail provider of Hyper Wellness® modalities in the United States, Restore Hyper Wellness has established itself as an accessible, affordable, and enjoyable destination for individuals seeking to enhance their overall health and performance. The company prides itself on making wellness a part of everyday life for people from diverse backgrounds by providing cutting-edge services designed to improve how individuals feel and perform. Restore offers a variety of wellness services ranging from cryotherapy... Show More
Job Requirements
- High school diploma or equivalent
- 2-5 years minimum leadership experience including hiring, training, supporting, discipline, and termination
- Previous management experience in health, wellness, fitness, or retail industry strongly preferred
- Proven success in sales and team mentorship
- Must possess excellent leadership and management skills
- Exceptional communication skills
- Ability to multi-task and manage client and staff concerns
- Intermediate computer skills
- Flexible to work day, evening, and/or weekend hours as needed
Job Qualifications
- High school diploma or equivalent
- 2-5 years minimum leadership experience including hiring, training, supporting, discipline, and termination
- Previous management experience in health, wellness, fitness, or retail industry strongly preferred
- Proven success in sales and team mentorship
- Must possess excellent leadership and management skills to create positive, successful environment for staff and clients
- Exceptional communication skills
- Ability to multi-task and manage client and staff concerns
- Intermediate computer skills
- Flexible to work day, evening, and/or weekend hours as needed
Job Duties
- Responsible for consistent reporting responsibilities including weekly trackers, monthly performance metrics (KPI’s) reviews, event recaps, ordering store supplies, inventory and equipment knowledge/maintenance
- Tracking cadence and executing and coordinating the company’s marketing and ongoing sales drivers (pre-sale events, studio events, outreach efforts), working with AGM/Lead HWR with local grassroots marketing initiatives through community events, partnerships, B2B, and word-of-mouth referrals
- Responsible for consistent and reliable scheduling of studio staff, tracking forecasted payroll expenses, and communicating additional scheduling and hiring needs to the Regional/Head of Medical
- Driving sales through promoting and recommending memberships and service packages, teaching cross-promotion to the team members to build on their sales experience
- Manage client accounts such as freezes/terminations and follow up on declination of auto-pays
- Ability to work flexible schedules including weekends and holidays as directed by business needs
- Ensure a consistently safe and clean studio environment for members and guests
- Demonstrate a commitment to the vision, mission and goals of Restore, modeling our values and culture
- Serve as an expert on Restore products and services to set an example and coach other team members technical skills, sales strategy and orientation toward hospitality and education
- Interview and guide onboarding of new team members, planning, assigning daily, weekly, and monthly goals, and directing work tasks, facilitating growth and development internally
- Foster a culture of five-star customer service, ethical sales approach, and teamwork
- Provide exceptional customer service and work with Regional Manager to ensure high staff performance and career growth roadmaps
- Assist with store operations including greeting customers, answering calls, giving tours, selling services, using point-of-sale system, operating wellness equipment, laundry, and light cleaning
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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