Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Job Description
Tandem Hospitality Group is a renowned hospitality company specializing in the management and operation of hotels that provide exceptional guest experiences combined with efficient and profitable business operations. The company prides itself on its commitment to delivering top-tier service and fostering strong leadership within its hotel properties. With a focus on innovation and excellence, Tandem Hospitality Group supports its team members through professional development and a dynamic work environment that encourages collaboration and growth. They are known for their strategic approach to hotel management, ensuring each property under their portfolio achieves financial success while maintaining outstanding guest satisfaction.
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Job Requirements
- College degree
- Five years of related experience in hotel operations
- Strong verbal and written communication skills
- Significant attention to detail
- Complete understanding of profitability and budget goals
- Experience with hotel information systems
Job Qualifications
- College degree
- Five years of related experience in hotel operations
- Strong verbal and written communication skills
- Significant attention to detail
- Complete understanding of profitability and budget goals
- Experience with hotel information systems
Job Duties
- Work collaboratively with managers and supervisors to meet or exceed the hotel's financial budget and guest service goals
- Work closely with managers and supervisors to develop them both personally and professionally
- Establish consistent operating procedures and ensure they are followed
- Motivate the hotel staff to maintain a productive, positive and safe work environment
- Ensure that all employees consistently comply with all Fire Department Safety codes and OSHA guidelines
- Responsible for the appropriate scheduling of hotel staff to ensure guest needs while ensuring labor budgets are withheld
- Responsible for all property based Human Resources and accounting functions, including monthly forecasting and reporting, cash flow and annual budget writing
- Assist in the development of the annual marketing plan and budget by developing strategies to increase occupancy and revenue
- Participate in weekly revenue management and sales strategies calls
- Ensure the operations staff, supervisors and management are properly trained to standards and able to carry out the operations of each function of their department
- Conduct daily stand-up meetings with management/staff to ensure employees are informed
- Ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis
- Ensure that an accurate inventory is completed for housekeeping and front office amenities and supplies, standard guest room items, linen, food and beverage items, etc
- Work with engineering to ensure that all equipment within the guest rooms and all operational departments within the hotel are functioning properly and are part of an effective preventative maintenance program
- Keep abreast of the competition, local events, and hospitality trends
- Maintain a flexible schedule that can work any shift and assist with staff coverage in the instance of call-offs
- Review status of assignments and any follow-up action with manager and/or on-coming shift supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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