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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,000.00 - $100,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
performance-based incentives
Healthcare coverage
Career development opportunities
Employee Discounts

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading name in the location-based entertainment industry, boasting over 360 locations across North America. The company offers a diverse range of experiential entertainment options, including bowling, arcade amusements, water parks, and family entertainment centers. As one of the premier platforms in the sector, Lucky Strike Entertainment is also the proud owner of the Professional Bowlers Association, a major league of bowling with a growing global audience. The company is dedicated to creating memorable experiences for guests, blending exciting activities with exceptional service and vibrant social environments.

Lucky Strike Entertainme... Show More

Job Requirements

  • Bachelor's degree
  • Five plus years of full service restaurant management experience
  • Knowledge of full service kitchen, bar, restaurant, and food service operations
  • Strong analytic and decision-making skills
  • Ability to manage and develop teams effectively
  • Excellent customer service orientation
  • Proficiency with POS systems
  • Ability to work flexible hours including weekends and holidays

Job Qualifications

  • Bachelor's degree
  • Five plus years of management experience related to full service kitchen, bar, restaurant, and food service operations
  • Basic business math and accounting skills
  • Strong analytical and decision-making abilities
  • Strong team player
  • Exceptional people development skills
  • Proficient in customer service
  • Knowledge of POS register systems
  • Solid communication skills

Job Duties

  • Develop and monitor financial operational plans and budgets to achieve center financial goals including driving food and beverage sales
  • Control labor costs and other expenses
  • Manage day-to-day operations including scheduling, planning, organizing, and communication with team
  • Supervise and conduct regular training for staff ensuring proficiency in guest service, food and beverage operations, loss prevention, and company standards
  • Review center performance and conduct management meetings to adjust action plans based on profit and loss statements
  • Address team morale and handle center-level HR or loss prevention issues
  • Ensure guest service goals are met and customer complaints are resolved to satisfaction
  • Oversee management and growth of Food and Beverage program ensuring quality and guest satisfaction
  • Maintain flexibility to work varying shifts including weekends, holidays, and extended hours

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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