General Manager

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $47,300.00 - $70,700.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

performance bonuses

Employee Discounts

Professional Development

Job Description

Ivy Hospitality is a respected player in the hotel management sector, known for its commitment to delivering exceptional guest experiences through operational excellence and a strong focus on team engagement. As a company specializing in select service and extended stay hotels, Ivy Hospitality prides itself on maintaining a balance between comfort, efficiency, and professionalism, ensuring guests receive top-tier service while optimizing operational performance. With a portfolio that includes well-regarded hotel brands, the company upholds stringent standards that reflect their core values of collaboration, inclusivity, and hands-on leadership.

The Hotel General Manager position at Ivy Hospitality is a high-impact leadership rol... Show More

Job Requirements

college or higher level education
minimum of 3 years of progressive hotel management experience
knowledge of hospitality operations including front desk housekeeping maintenance and food and beverage management
strong financial management skills including budgeting forecasting and cost control
excellent leadership communication and interpersonal skills
ability to multitask and manage diverse teams effectively
commitment to guest satisfaction and quality service
understanding of local state and federal regulations relevant to hotel operations

Job Qualifications

Bachelor's degree in Hospitality Management Business Administration or a related field preferred
minimum of 3 years of progressive hotel management experience preferably within Hilton or Marriott brands
proven leadership skills with the ability to inspire and motivate a diverse team
strong financial acumen and experience with budgeting forecasting and cost control
excellent communication and interpersonal skills
ability to work collaboratively with sales revenue and other hotel departments
hands-on management style with a commitment to delivering high-quality guest experiences

Job Duties

Oversee all hotel operations including front desk housekeeping maintenance and food and beverage if applicable
ensure compliance with brand standards and Ivy Hospitality policies
monitor and manage daily financial performance including budgeting forecasting and cost control
effectively manage and control all operational expenses including labor overtime supplies enforce procurement guidelines and seek and implement cost saving strategies
lead mentor and develop a team including Assistant General Managers Executive Housekeepers Maintenance Technicians and F and B staff
foster a positive inclusive and collaborative work environment
conduct regular performance reviews provide coaching and implement professional development plans
ensure exceptional guest service standards are consistently met
address and resolve guest complaints and issues promptly and effectively
monitor guest feedback and implement improvements to enhance guest satisfaction
collaborate with sales and revenue leaders to develop and execute strategies to maximize occupancy and revenue
participate in local market sales activities and community events to promote the hotel
analyze market trends and competitor performance to inform pricing and promotional strategies
ensure the hotel complies with all local state and federal regulations
implement and monitor health and safety protocols to ensure a safe environment for guests and staff
maintain accurate records and documentation as required by law and company policy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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