Company Logo or Photo

General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Up to $70,000.00
clock

Work Schedule

Standard Hours
Day Shifts
diamond

Benefits

Competitive wages
Bonuses
Team-oriented environment
growth opportunities
Paid Time Off
Health Insurance
Employee Discounts

Job Description

Dunkin' is a renowned global brand recognized for its delicious coffee, donuts, and a wide variety of baked goods. As a Dunkin' franchisee, our commitment goes beyond serving great products; we are dedicated to fostering a supportive and growth-oriented environment for our employees. We value hardworking and enthusiastic individuals, making their success a top priority. Our company culture encourages teamwork, professionalism, and a passion for delivering exceptional customer experiences. Operating within the quick-service restaurant industry, we combine efficiency with quality to meet customer needs promptly and satisfyingly.

The role of Restaurant Manager at our Dunkin' franchise is vital to mai... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a restaurant or food service management role
  • Knowledge of health and safety regulations
  • Ability to work flexible hours including weekends and holidays
  • Strong organizational and multitasking abilities
  • Effective communication skills
  • Leadership capabilities

Job Qualifications

  • Experience in restaurant management or related hospitality roles
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Knowledge of health and safety regulations and food handling standards
  • Ability to manage budgets and control costs
  • Problem-solving skills and the ability to handle stressful situations
  • Proven track record of providing excellent customer service

Job Duties

  • Able to perform all responsibilities of restaurant team members
  • Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards
  • Ensure exceptional customer service by providing a welcoming and friendly atmosphere
  • Oversee day-to-day operations including opening and closing procedures, cash management, inventory control, and following brand standards and systems
  • Monitor and control food and labor costs, inventory levels, and waste to maximize profitability
  • Communicate restaurant priorities, goals and results to restaurant team members
  • Monitor customer feedback and reviews, taking necessary steps to improve service quality and address any recurring issues
  • Lead by example, demonstrating a strong work ethic, professionalism, and adherence to company values
  • Engage with the local community, build relationships, and explore opportunities for partnerships or sponsorships
  • Foster a positive work environment by promoting teamwork, providing coaching and feedback and resolving conflicts

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Loading...