Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $51,300.00 - $76,600.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
Amazing hotel discounts
Job Description
The Hilton Boston/Dedham is a distinguished hotel located in the vibrant Boston metropolitan area, offering guests a unique combination of comfort, style, and exceptional service. As part of the Hilton brand, which is globally recognized for its excellence in hospitality, the Hilton Boston/Dedham prides itself on delivering a memorable guest experience through its well-appointed accommodations, convenient location, and a wide array of amenities. The hotel caters to both business and leisure travelers, providing an inviting environment that balances productivity and relaxation. It stands as a prominent fixture in the area, known for hosting events, conferences, and providing convenient access to... Show More
Job Requirements
- Bachelor's degree in hospitality management business administration or a related field
- Several years of experience in hotel management or related roles with progressively increasing responsibilities
- Verifiable history of leading a hotel to success in terms of financial performance guest satisfaction and revenue performance
- Track record of employment stability
- Thorough understanding of budget creation and implementation
- Professional references from within the hospitality industry
Job Qualifications
- Bachelor's degree in hospitality management business administration or a related field
- Several years of experience in hotel management or related roles with progressively increasing responsibilities
- Verifiable history of leading a hotel to success in terms of financial performance guest satisfaction and revenue performance
- Track record of employment stability
- Thorough understanding of budget creation and implementation
- Professional references from within the hospitality industry
- Organized goal oriented self-motivated and energetic with a strong desire to achieve success
- Ability to drive GOP Flow thru and NOI per key
Job Duties
- Provide strong leadership to the hotel staff fostering a positive and productive work environment
- Recruit train and manage department heads and staff setting performance expectations and conducting regular performance reviews
- Develop and implement strategies to enhance employee engagement and promote teamwork
- Ensure exceptional guest service by setting and maintaining high service standards throughout the hotel
- Respond promptly and effectively to guest feedback resolving issues and ensuring guest satisfaction
- Monitor guest reviews and ratings implementing improvements as needed
- Develop and manage the hotel's annual budget monitoring financial performance and implementing cost-saving measures
- Maximize revenue through effective pricing strategies sales initiatives and upselling opportunities
- Review P and L and other financial reports to make informed decisions and achieve profitability goals
- Collaborate with the sales and marketing teams to develop and implement strategies to increase occupancy and revenue
- Identify new business opportunities partnerships and promotional activities to attract and retain guests
- Partner with Engineering team to maintain the physical condition of the hotel ensuring proper upkeep and adherence to safety standards
- Oversee maintenance repairs and renovations are being completed as scheduled and necessary
- Ensure the hotel complies with all local state and federal regulations including health and safety standards as well as company and brand standards
- Stay up-to-date with industry trends changes in regulations and best practices
- Prepare regular reports for the hotel's owners or corporate management detailing financial performance operational updates and strategic plans
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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