Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $53,000.00 - $79,300.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Commission
Bonuses
Professional Development
Employee Discounts
Job Description
Pacific NW Club Ventures LLC is a dynamic and growing company deeply rooted in the health and fitness industry. Known for its commitment to fostering a vibrant and supportive community, PNWCV operates multiple fitness clubs that serve a diverse range of members. The company prides itself on a "No Judgments" philosophy, creating an inclusive environment where individuals of all fitness levels feel welcomed and encouraged. PNWCV emphasizes the importance of personnel, development, competitiveness, execution, and culture as its core values, striving to be "Perpetually Triumphant" in both business success and member satisfaction. As an employer, Pacific NW Club Ventures offers... Show More
Job Requirements
- High school diploma
- 4-year degree preferred
- one year's worth of management experience required, managing 10+ team members
- passionate about the fitness industry, if not fitness industry experience
- current CPR certification
Job Qualifications
- High school diploma
- 4-year degree preferred
- one year's worth of management experience required, managing 10+ team members
- passionate about the fitness industry, if not fitness industry experience
- current CPR certification
- ability to compete in an ever-changing environment with the ability to adapt and grow
- coach-ability
- enjoys developing their team and their own leadership skills through on-going training and feedback
- excellent written and verbal communication
- ability to inspire and motivate team
- strong organizational/administrative skills
- ability to multi-task and be engaged
- team member focused, customer driven
Job Duties
- Demonstrate a working knowledge of all standard operating procedures and policies
- communicate and implement club policies and procedures to front desk staff
- encourage staff to work as a team and be productive
- illustrate an ability to make decisions and execute them
- recruit, hire and train all front desk staff on all Crunch Fitness directives and protocol
- achieve sales goals in EFT and total gross
- achieve business goals through constructive feedback and positive reinforcement
- execute all promotions to help generate new sales leads for optimum membership growth
- ensure your teams have proper tracking forms including any personal stats, payroll or other important information needed to be reviewed
- ensure all promotions are effectively communicated to the team and members
- ensure there is ongoing prospecting and lead generation of new prospective members
- ensure that the staff is knowledgeable about the clubs' programs, facilities and equipment
- ensure pricing requirements and guidelines are adhered to all times
- oversee the PT department through the PT lead
- implement and support company programs/promotions to generate PT client acquisition for member base penetration
- integrate personal training services into membership presentations to maximize the number of orientation sessions scheduled and personal training services sold
- effective communication with the personal training staff to ensure all staff is aware and follows all promotions, policies and procedures
- support employee related problems by following club procedures and documentation
- perform 30-60 day reviews, and annual reviews of all FD employees
- resolve member complaints in an expeditious and tactful manner while following club procedure and documentation
- ensure the club meets standards for cleanliness, maintenance, safety, and security
- daily zone cleaning checklist is completed
- maintenance and janitorial logs are used, completed and followed up on
- ensure visible maintenance items are repaired promptly, proper signage is posted, equipment is tagged out and of service equipment removed from the floor if possible
- inventory management and system is in place and upheld
- build and maintain a consistent schedule to cover all FD shifts
- assist in the processing and submission of payroll as well as its accuracy
- control labor expense and the purchasing of club supplies and cost of retail goods
- display an ability to keep expenses at or below budget
- serve as a role model for employees
- exhibits servant leadership qualities
- communicates effectively by using regular team meetings and individual meetings
- conduct all FD training following on-boarding protocol
- provide an inspirational environment that welcomes honest feed-back from employees and takes action to ensure a quality, working environment
- spends necessary time developing, coaching and encouraging employees to always improve
- successful management of all financial budgetary goals
- ensure club cleanliness meets the standards and expectations set forth
- demonstrate professionalism by leading by example
- membership retention
- timely completion of assigned tasks and projects
- follow all policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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