General Manager

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Salary

Rate:

Range $70,000.00 - $85,000.00

Benefits

Medical

Dental

Vision

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Basic Life Insurance and AD&D

voluntary life insurance

Voluntary Short-term Disability

voluntary long-term disability

Critical Illness Hospital Indemnity and Accident Plans

Pet insurance

401(k) retirement plan

paid time off (PTO)

Job Description

Ivy Hospitality is a renowned hospitality management company specializing in the operation of select service and extended stay hotels. Known for its commitment to quality service and fostering a positive work culture, Ivy Hospitality strives to deliver exceptional guest experiences through its network of hotels. The company emphasizes core values such as inclusivity, collaboration, and hands-on leadership, which are integral to its overall success and reputation in the hospitality industry. Ivy Hospitality is dedicated not only to operational excellence but also to supporting its employees both professionally and personally, which is reflected in its comprehensive benefits program and emphasis on... Show More

Job Requirements

College or higher level education
Minimum of 3 years of progressive hotel management experience
Proven leadership skills with the ability to inspire and motivate a diverse team
Strong financial acumen and experience with budgeting forecasting and cost control
Excellent communication and interpersonal skills
Ability to work collaboratively with sales revenue and other hotel departments
Hands-on management style with a commitment to delivering high-quality guest experiences

Job Qualifications

College or higher level education
Bachelor's degree in Hospitality Management Business Administration or related field preferred
Minimum of 3 years of progressive hotel management experience preferably within Hilton or Marriott brands
Proven leadership skills with the ability to inspire and motivate a diverse team
Strong financial acumen and experience with budgeting forecasting and cost control
Excellent communication and interpersonal skills
Ability to work collaboratively with sales revenue and other hotel departments
Hands-on management style with a commitment to delivering high-quality guest experiences

Job Duties

Oversee all hotel operations including front desk housekeeping maintenance and food and beverage if applicable
Ensure compliance with brand standards and Ivy Hospitality policies
Monitor and manage daily financial performance including budgeting forecasting and cost control
Effectively manage and control all operational expenses including labor overtime supplies etc enforce procurement guidelines and seek and implement cost saving strategies
Lead mentor and develop a team including Assistant General Managers Executive Housekeepers Maintenance Technicians and F and B staff
Foster a positive inclusive and collaborative work environment
Conduct regular performance reviews provide coaching and implement professional development plans
Ensure exceptional guest service standards are consistently met
Address and resolve guest complaints and issues promptly and effectively
Monitor guest feedback and implement improvements to enhance guest satisfaction
Collaborate with sales and revenue leaders to develop and execute strategies to maximize occupancy and revenue
Participate in local market sales activities and community events to promote the hotel
Analyze market trends and competitor performance to inform pricing and promotional strategies
Ensure the hotel complies with all local state and federal regulations
Implement and monitor health and safety protocols to ensure a safe environment for guests and staff
Maintain accurate records and documentation as required by law and company policy

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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