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General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $230,000.00 - $250,000.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
life and disability coverage

Job Description

The Statler Dallas is an iconic hotel destination that seamlessly blends historical grandeur with modern lifestyle elements, located in the vibrant and bustling city of Dallas, Texas. As a revered name in the hospitality industry, The Statler prides itself on delivering an unparalleled guest experience that reflects the sophisticated and dynamic spirit of the city. With multiple venues under its roof, including signature food and beverage concepts and upscale entertainment options, the hotel caters to a diverse clientele seeking both luxury and cultural relevance in their stay. The Statler has established itself as a landmark where tradition meets innovation, creating... Show More

Job Requirements

  • Bachelor's degree in hospitality management, business, or a related field or equivalent experience
  • 10+ years of progressive leadership experience in hospitality
  • at least 7 years as a general manager in a lifestyle hotel
  • extensive experience managing operations for multiple food and beverage outlets
  • deep expertise in revenue management, financial strategy, and budgeting
  • proficiency in property management systems and Microsoft Office Suite
  • dynamic leadership and communication skills
  • proven ability to drive guest engagement and loyalty
  • strong problem-solving abilities
  • experience leading recruitment, training, and development programs
  • exceptional organizational skills

Job Qualifications

  • Bachelor's degree in Hospitality Management, Business, or a related field
  • 10+ years of progressive leadership experience in hospitality, with at least 7 years as a General Manager in a lifestyle hotel
  • Extensive experience managing operations for multiple Food and Beverage Outlets
  • Deep expertise in revenue management, financial strategy, and budgeting to drive profitability in a high-touch, experience-driven environment
  • Proficiency in property management systems and analytical tools, with strong command of Microsoft Office Suite (Word, Excel, PowerPoint)
  • Dynamic leadership and communication skills to inspire teams, elevate guest experiences, and collaborate effectively with ownership and corporate stakeholders
  • Proven ability to drive guest engagement and loyalty through curated experiences, personalized service, and innovative programming
  • Strong problem-solving abilities and quick decision-making to navigate operational challenges with creativity and confidence
  • Experience leading recruitment, training, and development programs to build high-performing, service-driven teams
  • Exceptional organizational skills to manage multiple priorities while ensuring flawless execution of hotel operations

Job Duties

  • Lead the charge in creating a seamless, high-energy guest experience, ensuring every touchpoint reflects The Statler's bold and iconic brand
  • Curate a revenue-driven strategy by analyzing market trends, leveraging dynamic pricing tools, and optimizing occupancy for maximum profitability
  • Empower sales, front office, and reservations teams with expert training in yield management and strategic rate positioning
  • Drive financial success by utilizing cutting-edge franchise revenue management systems (MARSHA, OnQ, Opera, IHOTELIER) to maximize RevPAR and ADR
  • Own the hotel's financial performance, crafting strategic budgets, forecasting shifts in expenses, and maintaining profit margins through agile expense management
  • Oversee cash flow, payroll, and financial transactions with precision, ensuring financial integrity and operational efficiency
  • Champion guest experience by training team members in elevated service delivery and personally resolving high-profile guest concerns with finesse

Job Location

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