Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $52,500.00
Benefits
Easy to follow training programs & supportive team throughout the onboarding process
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401K with company match
3 weeks of PTO
Weekly Payroll
Career growth opportunities
Sundays Off
Job Description
InTown Suites is a well-established hospitality company known for providing affordable, extended-stay accommodations across multiple locations. The company prides itself on delivering clean, comfortable, and convenient lodging options tailored to meet the needs of travelers seeking long-term stays. With a focus on customer satisfaction and operational excellence, InTown Suites has built a reputation for maintaining a hospitable environment that ensures guests feel at home. The company fosters a diverse and inclusive workplace culture, emphasizing teamwork, career development, and supportive employee relations. InTown Suites offers competitive health benefits and a friendly work environment designed to attract and retain motivated professionals in... Show More
Job Requirements
- Minimum 3 years experience in management and supervisory experience is required
- High school diploma is preferred but not required as any combination of education and experience equivalent to graduation from high school is considered
- Possess a valid driver’s license, current auto insurance, and a functioning automobile
- Ability to read, speak, write and understand the English language in order to interact with guests, staff, handle administrative duties, etc
- Ability to read, understand, and interpret information found in a variety of reports and other internal hotel information
- Sufficient mathematical skills in order to prepare forecasts and reports, calculate room revenue, average rate, occupancy percentage and labor costs, count and balance a cash bank, etc
- Possess general computer proficiency and thorough knowledge of Front Office/Front Desk management
- Possess thorough knowledge of related department operations, which includes service standards/techniques, guest relations and etiquette, and up selling techniques in order to ensure the effective operation of the front office and related departments
- Ability to compose and express thoughts in a clear and understandable way to ensure effective communication
- Ability and flexibility to work long hours on a regular basis and as business conditions demand
- Ability to manage multiple activities often in stressful situations, organize oneself/one’s work, and the efforts of others
- Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems
- Salesmanship and knowledge of the local competitive landscape
Job Qualifications
- Minimum 3 years experience in management and supervisory roles
- High school diploma preferred but not required, equivalent experience considered
- Valid driver’s license, current auto insurance, and a functioning automobile required
- Ability to read, speak, write and understand English
- Proficient in computer systems and front office management
- Thorough knowledge of guest relations, service standards, and upselling techniques
- Strong communication and organizational skills
- Ability to manage multiple activities in a fast-paced environment
- Experience in financial management including P&L analysis and budgeting
- Knowledge of local market and salesmanship
Job Duties
- Recruit, interview and hire all property staff
- Training, development and support of property staff
- Responsible for office operations, including checking-in and checking out guests, control of all money, and bookkeeping and payroll functions
- Ensure and provide excellent guest service
- Develop expertise on computer operating system
- Identify and manage repair and maintenance issues
- Identify capital expenditure needs and assist with completion of capital expenditure projects
- Identify and follow up on life/safety issues and inspection issues
- Maximize financial performance through revenue management and pricing recommendations
- Meet budgets through P&L analysis and effective cost and inventory control
- Assist in preparation of annual budgets
- Monitor competitors for their market
- Drive sales through local marketing
- Develop and maintain positive relationships with all local governmental authorities
- Assist in recruitment and training of other General Managers
Job Location
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