Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $140,000.00 - $1.00
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Benefits

Health care options (medical, dental, and vision plans)
paid time off (PTO)
Merlin Magic Pass for friends and family to enjoy the parks and attractions
Recognition Programs and Rewards
401(k) program with company match
tuition reimbursement programs
numerous learning and advancement opportunities

Job Description

Madame Tussauds Hollywood is a world-renowned entertainment attraction that offers guests an immersive experience featuring life-like wax figures of celebrities, historical icons, and pop culture legends. Located in the vibrant city of Hollywood, California, this attraction is a major destination for both tourists and locals seeking a unique and memorable adventure. Madame Tussauds is part of the Merlin Entertainments Group, a global leader in location-based entertainment, recognized for delivering exceptional guest experiences through innovative attractions and exceptional customer service.

As a General Manager at Madame Tussauds Hollywood, you will be at the forefront of creating magical and unforgettable moments ... Show More

Job Requirements

  • Bachelor's degree in business, management, or marketing (preferred)
  • minimum 3 years of managerial experience in a high visitor volume environment
  • proven track record of achieving EBITDA targets for at least 2 years
  • ability to work with children and families considered a plus
  • strong business acumen and financial skills
  • energetic and resilient with a proactive mindset
  • creative and charismatic with the ability to inspire
  • adaptable to fast-paced, dynamic environments
  • integrity and strong interpersonal skills
  • self-awareness and empathy
  • commercial focus with analytical skills
  • detail-oriented with strategic thinking
  • outgoing personality committed to excellent guest service
  • effective communication and teamwork skills
  • passion for customer experience and service excellence.

Job Location

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