General Manager-203100

Lowell, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $53,900.00 - $80,500.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and development opportunities

performance bonuses

Job Description

The hiring establishment is a well-known hotel operating under the Extended Stay America (ESA) brand, a leading figure in the hospitality industry. ESA specializes in providing comfortable, home-like accommodations for travelers who require extended stays, blending affordability with all the essential amenities needed for a productive and pleasant experience. The company prides itself on maintaining consistently high standards of quality and service, ensuring that guests have a memorable and satisfying visit. As a major player in the extended stay hotel category, ESA continuously invests in its properties and people to uphold its reputation and brand identity.

The role i...

Job Requirements

Bachelor’s degree preferred
Minimum 3 years hotel management experience
Strong leadership and communication skills
Ability to work flexible hours including weekends and holidays
Knowledge of federal state and local employment laws
Ability to manage and inspire a team
Proficiency in English
Must have valid work authorization

Job Qualifications

Bachelor’s degree in hospitality management or related field preferred
Proven experience in hotel management or leadership role
Strong understanding of hotel operations and brand standards
Excellent leadership and interpersonal skills
Ability to manage financials including budgeting and labor cost control
Proficiency in hotel management software and property management systems

Job Duties

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests
Ensures that all guest related issues are resolved in a manner consistent with the companys goals and objectives
Ensures rooms are Guest Ready including adhering to the highest cleanliness standards
Maintaining public areas and grounds in excellent condition and completing the Green Shield program on schedule and meeting or exceeding brand standards
Completes daily room and Guest Ready room inspections
Manages ESA Brand Standards and processes while pursuing continuous improvement
Ensures the proper recruiting interviewing screening reference checking and hiring procedures are followed